Vietjet Air Ticket Conditions: 2024 Update

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Modification conditions for Vietjet ticket information

Change of flight/date/itinerary for Vietjet tickets

Conditions for changing passenger names

Vietjet Refund Conditions

Vietjet ticket conditions for passengers who do not check in

Vietjet Infant and Child Fare Conditions

Stay updated with Mytour for the latest and most comprehensive details on Vietjet Air ticket conditions to ensure a smooth journey.

Modification conditions for Vietjet ticket information

Change of flight/date/itinerary for Vietjet tickets

All Vietjet Air ticket classes allow changes to flight/date/itinerary with specific conditions as follows:

Class	Applicable Conditions
Skyboss Business	Free changes Fare difference fee (if any) Notice before scheduled departure
Skyboss	Free changes Fare difference fee (if any) Minimum 3-hour notice before scheduled departure
Deluxe
Eco	Change fee applies Fare difference fee (if any) Minimum 3-hour notice before scheduled departure

Detailed conditions

Change fee levels:

Domestic Routes	International Routes
385,000 VND	800,000 VND

Change fees for Vietjet Air flights

Vietjet Air Flight Conditions

Conditions for changing passenger names

Currently, Vietjet Air applies name change conditions only for passengers purchasing Skyboss or Skyboss Business class tickets. Details are as follows:

Class	Applicable Conditions
Skyboss Business	- Change Name Fee and Fare Difference (if any) Applies only to Unused Tickets Must change the name for the entire itinerary in the ticket - Applies to tickets originally purchased as Skyboss/Skyboss Business or tickets upgraded from Skyboss to Skyboss Business. - Not applicable to upgrade tickets from other fare classes.
Skyboss
Deluxe	- Not applicable
Eco

Details of Vietjet Air ticket name change conditions

Change fee:

Domestic Stage	International Stage
385,000 VND	800,000 VND

Fee for changing Vietjet Air flight ticket name

* Note: Conditions for changing Vietjet ticket information stipulate that all change requests must be made and completed at least 04 hours before the scheduled flight time.

Vietjet Refund Conditions

Vietjet allows refunds for all ticket classes, with specific refund conditions as outlined in the table below:

Ticket Class	Applicable Conditions
Skyboss Business	Reserve ticket value for a maximum period of 2 years from the date of cancellation. Charge a reservation retention fee according to regulations
Skyboss
Deluxe	Passengers must report refund/cancellation at least 24 hours before the departure time of the first flight leg. Reserve ticket value for a maximum of 365 days from the date of cancellation. Charge a reservation retention fee according to regulations
Eco

Details of Vietjet refund conditions

Fee for reservation retention by identification:

Domestic Stage	International Stage
385,000 VND	800,000 VND

Fee for reservation retention by identification Vietjet Air

Vietjet ticket conditions for passengers who do not check in

Specific regulations for Vietjet Air ticket conditions for passengers who do not check in are as follows:

For flights between Vietnam - Australia/Kazakhstan and connecting flights via Vietnam between Australia - Indonesia:

Ticket Class	Applicable Conditions
Skyboss Business	Passengers must cancel 3 hours before departure or notify cancellation through Vietjet Air's hotline, ticket office no later than 72 hours after the scheduled departure to request Reservation Retention by Identification of Ticket Value.
Skyboss
Deluxe	Seat abandonment fee Notification at the latest 72 hours after the scheduled departure to be eligible for Reservation Retention by Identification.
Eco	Cancel ticket Non-refundable ticket

Detailed Conditions

Fee for seat abandonment surcharge:

Domestic Stage	International Stage
132,000 VND	580,000 VND

Seat Abandonment Fee

For other domestic/international flights:

Ticket Class	Applicable Conditions
Skyboss Business	Passengers must cancel 3 hours before departure or notify cancellation through Vietjet Air's hotline, ticket office no later than 72 hours after the scheduled departure to request Reservation Retention by Identification of Ticket Value.
Skyboss
Deluxe	Cancel ticket Non-refundable ticket
Eco

Detailed Conditions

Vietjet Infant and Child Fare Conditions

If you're wondering about Vietjet's regulations for infant and child fares, Mytour will update you right away:

- For Children (2 – 12 years old): The basic fare is equivalent to adults, with only a lower tax and fee rate applied.

- For Infants (0 – 2 years old):

On domestic flights: 110,000 VND/way + service fee.
On international flights: 300,000 VND/way + service fee.

>> Learn more: Important considerations for infants under 2 flying with Vietjet Air

For the most convenient flight, keep in mind the Vietjet Air ticket conditions compiled by Mytour.vn here. If you need assistance with changing information on your booked Vietjet Air ticket, contact Mytour at the hotline 1900 2083.

Don't forget to book affordable flight tickets with Mytour today for the best prices and attentive support!

Author: Thao Chi

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