Similar to other e-wallets like Momo and Zalo, ViettelPay is also a popular choice for online payments, ensuring that users' transactions are quick, convenient, and much safer. Apart from deploying the app, Viettel also integrates the ViettelPay customer service hotline to assist users in using ViettelPay most effectively.
Update ViettelPay Hotline Number, Support, Troubleshooting
I. ViettelPay Hotline Numbers
- Toll-free ViettelPay hotline: 1800.9000 (operating 24/7).
- Viettel hotline number: 1800.8098 (you can call the Viettel hotline, where staff will provide assistance and support).
For ViettelPay complaints, malfunctions, or access issues, you can call the ViettelPay hotline to receive quick assistance and resolution, easily regaining access to the payment app.
In addition, hotline operators are ready to advise on fees, packages, outstanding features, services, payment guidance, ViettelPay registration, reloading your phone credit with ViettelPay, specific and detailed instructions on deleting ViettelPay accounts. Therefore, if you have any queries related to ViettelPay, you can contact the hotline or other communication channels provided by ViettelPay.
Update your Viettel Pay phone number
II. How to Call the ViettelPay Hotline
Unlike other phone numbers, calling the ViettelPay hotline requires a few steps to select appropriate advice due to the deployment of various services and dedicated advisory departments for each service.
- Step 1: Press the hotline number 1800.9000 to contact ViettelPay.
- Step 2: At this point, the system will present various services according to different keys. Press the corresponding key for guidance. For example, if you want to buy a plane ticket, press key 7 for instructions.
+ Press key 1: Provides you with information, promotional programs.
+ Press key 2: Guides you on how to register for a ViettelPay account.
+ Press key 3: Hotline staff will guide you on linking with bank cards.
+ Press key 4: Hotline staff will guide you on how to top up your account.
+ Press key 5: Guides you on how to transfer money.
+ Press key 6: Staff will guide you on paying for services.
+ Press key 7: Guides you on buying, topping up phone cards.
+ Press key 8: Guides you on buying plane tickets, booking hotel rooms through the ViettelPay app.
+ Press key *: Listen to the above information again.
III. List of Banks Linked with ViettelPay
Currently, ViettelPay is partnered with numerous banks operating in Vietnam, providing customers with free and fast money transfer services. Particularly, with 200,000 Viettel transaction points, you can receive transferred cash within just 2 hours, making withdrawals and deposits easy for you.
If you're using the ViettelPay e-wallet, you need to ensure that the bank where you have an account is linked with ViettelPay. The list of banks linked with ViettelPay is as follows:
List of Banks Linked with ViettelPay
You can refer to Mytour's previous article to learn how to link your bank with ViettelPay or call Viettel's hotline for the best support.
- See also: How to link your bank with ViettelPay
IV. ViettelPay Online Support Channels
If you urgently need to contact ViettelPay but find that the ViettelPay hotline is constantly busy, you can reach out through the following ViettelPay support channels. These channels can all address your needs.
1. ViettelPay Mobile App
In addition to money transfers and easy bill payments, the ViettelPay app also provides updates on attractive promotions, allowing you to quickly find ViettelPay transaction points and save a lot of time.
2. ViettelPay Website
Similar to the app, the ViettelPay website (ViettelPay.vn) also provides comprehensive and detailed information about ViettelPay, including real-time updates on promotions and transaction points.
In addition to the phone number, you can also contact ViettelPay through the following information channels:
- Email: [email protected].
- Facebook: Facebook.com/ViettelPay.
Above, Mytour has updated the ViettelPay hotline number, support channels, as well as a list of partner banks. Feel free to read for the most useful information. If you have any questions, please leave a comment below the article, and we'll respond promptly.
