What causes no sound in your Phone's earphones when plugged into the device? How to fix it?

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Reasons and remedies for phone earphones not working when plugged into the device

What causes your Phone's earphones to not produce sound when connected to the device? How to fix it?

Experiencing the issue of your Phone's earphones not producing sound when connected to the device? These are common queries among smartphone users regarding earphone accessories when linked to their devices. Follow the insights in this article by Mytour to find the most accurate answers to these two questions.

Phone earphones not working? There are various reasons. The following Mytour article compiles the most common issues with earphones not producing sound when connected to a phone, along with solutions for each scenario.

Reasons and remedies for phone earphones not working when plugged into the device

What causes your Phone's earphones to not produce sound when connected to the device? How to fix it?

1. Check if your earphones are damaged

This is the initial step when encountering such issues. Check by plugging your phone's earphones into other devices like phones, music players, computers... If no sound comes from the tested devices, it implies that your earphones are damaged (Reasons could range from internal wire breakage, exposure to water damaging circuits, to rodent bites...)

In the event of faulty earphones, if you're experienced in electronic repairs, you can attempt to fix them yourself. Otherwise, the best advice is to take them to a repair shop for professionals to handle, or you can opt to

exchange them if your phone's warranty is still valid. If your earphones are still playing music, you can try the steps below.

2. Dust-clogged earphone jack

If you've been using earphones for an extended period without cleaning this accessory, dust or other small objects may adhere to it. The contact surface of the earphone jack when connected to the phone will decrease, potentially causing the earphones to not work when plugged into the device.

In this case, clean the earphones by using a soft cloth or cotton swab combined with some other cleaning solution (if available). Rotate it into the jack to wipe off any dust or dirt buildup on it.

3. Phone's connection port

Similar to the earphone jack, if you've been using your smartphone for an extended period without cleaning the headphone connection port, dust and dirt buildup inside may decrease the contact surface, leading to the mentioned issue. The solution is similar to step 2: use a soft cloth or cotton swab to clean this connection port.

Another possible reason is that your phone supports a different earphone jack . In addition to the 3.5mm headphone jack, some modern phones are equipped with USB Type-C ports. Therefore, if the connecting accessory is not compatible, the device may not produce sound in the earphones.

4. Using non-genuine earphones

For premium phone models, the manufacturer has designed the device to only be compatible with official accessories. Therefore, using low-quality earphones or fake earphones not from the phone's manufacturer can result in the earphones not working when plugged into the device. The most appropriate solution in this case is to purchase standard, genuine earphones from the manufacturer of your phone.

5. Hardware damage

During usage, if unfortunate events like dropping or strong impacts occur, it could potentially affect the internal hardware. Components like the sound system, earphone jack, circuits, etc., may deform, leading to malfunctions. In such cases, take your device to a store or repair center for assistance from their staff or technicians.

6. Software issues.

During usage, there might be times when the software on your smartphone encounters errors. Causes could include downloading and installing unsafe software from the internet, using the device at high intensity continuously... causing glitches, lags during usage, and potentially affecting other functions such as sound output. To address this situation, update the software to the latest version or restore the device to its factory settings.

7. Phone volume turned down completely

This subjective cause may stem from your actions and is also the easiest to rectify among the mentioned cases. It could be unintentional volume reduction on the phone to the minimum level when connecting earphones previously, and you might not remember, leaving the phone at the lowest volume. The solution is to press the volume up button to increase the sound on the earphones.

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So above, we've explored together why Phone doesn't produce sound when plugged into the device, and how to fix it. In this article, I've listed 7 common scenarios users often encounter when facing this issue. Hope this provides you with the necessary information you're seeking. Also, check out additional tips for using iPhone earphones here.

Frequently Asked Questions

What should I check if my phone's earphones are not working?

If your phone's earphones are not working, start by checking if the earphones are damaged. Test them with other devices. If they work elsewhere, inspect your phone's connection ports for dust or dirt, which could be blocking proper contact.

How can I fix a dust-clogged earphone jack?

To fix a dust-clogged earphone jack, use a soft cloth or a cotton swab with a cleaning solution. Carefully clean the jack by rotating the swab inside to remove any dust or debris that may be preventing sound.

Can using non-genuine earphones affect sound output?

Yes, using non-genuine earphones can affect sound output. Many smartphones are designed to work only with official accessories, and using low-quality or fake earphones may result in malfunctioning or no sound at all.

What should I do if my phone's volume is turned down completely?

If your phone's volume is turned down completely, simply press the volume up button to increase the sound. This can be an easy fix when earphones are not producing sound due to inadvertently low volume settings.

How can I address software issues affecting sound output?

To address software issues affecting sound output, check for software updates and install the latest version. If problems persist, consider restoring your device to factory settings to resolve glitches that might impact sound functionality.

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