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Recently, many Viettel sim users have complained that their mobile subscriptions are being automatically deducted 1 or more times a month by the VCRBT_renew service. The deducted amount is relatively low, ranging from a few thousand to several tens of thousands per month, but it still brings certain discomfort to users.
What is VCRBT_renew by Viettel? Detailed steps to cancel the VCRBT_renew Viettel service.
To clarify this issue, Mytour has edited the article about What is Viettel's VCRBT_renew? How to cancel this service? By reading and understanding the article content, readers will have a better understanding of Viettel's VCRBT_renew service and make decisions to continue/discontinue using the service.
What is Viettel's VCRBT_renew? How to cancel this service?
1. What is Viettel's VCRBT_renew service?
VCRBT is Viettel's ringback tone service. The VCRBT service allows mobile subscribers to subscribe to choose ringback tones and let callers listen to them while waiting for the call to connect.
VCRBT_renew is the service to renew Viettel's VCRBT service subscription.
If you have subscribed to the VCRBT ringback tone service, your mobile subscription will be automatically deducted monthly based on the monthly service renewal fee and the number of registered ringback tones.
- More details: How to set up ringback tones on Viettel
Specifically, the monthly fee for using the VCRBT_renew service is as follows:
- Monthly subscription fee for Viettel's VCRBT_renew service: 9,000 VND/month
- Renewal fee for currently used ringback tones: 3,000 VND/tone (If a Viettel SIM uses multiple ringback tones, the deducted amount will increase accordingly with the number of tones).
With this fee calculation method, when checking Viettel's telecommunications charges, you may notice being charged once or multiple times a month for the VCRBT_renew service.
Note: Many Viettel network users may not know if their subscription has been registered for the VCRBT_renew service. In this case, for easier management and checking of additional services being used on a Viettel SIM, you can send a text message using one of the following methods:
Method 1: Send a text message with the format TC to 1228.
Method 2: Access your MyViettel account, check Viettel charges on the SIM in use.
The image illustrates the additional services (including VCRBT_renew service) being used and deducted fees.
2. How to cancel Viettel's VCRBT_renew service?
If you do not need Viettel's ringback tone service, you can cancel Viettel's VCRBT_renew service by sending a text message with the following format: HUY send to 1221
After sending the text message, to confirm whether you have successfully canceled Viettel's VCRBT_renew service, you can contact Viettel's customer care hotline 18008098 (free of charge) and ask to check the additional services on your Viettel subscription.
Above, Mytour has shared with you detailed information about the concept of Viettel's VCRBT_renew service. How to cancel Viettel's VCRBT_renew service. Hopefully, the information in this article will help you understand more about Viettel's ringback tone concept, characteristics, usage fees, and easily control the types of services on your mobile SIM.
Together with the VCRBT_renew service, if Viettel subscribers receive notifications about the promotion program CTKM337 by Viettel but do not understand the features, usage fees, you can find out more information in the article What is CTKM337 Viettel and how to cancel it by Mytour.
- More details: What is CTKM337 Viettel?
