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Many people have heard of QA but may not fully understand what QA is and what the job involves. If you want to learn more about QA, then feel free to explore the article below to discover what QA is all about.
Here, Mytour shares the concepts of what QA is and what the QA job entails. We invite you to follow along to get a better understanding.
What is QA?
QA stands for Quality Assurance, with the responsibility of overseeing, managing, and ensuring the quality of a company's system construction and production processes according to a set quality standard. The QA department establishes methods and standards for testing products to achieve the highest quality.
The main responsibilities of QA
Roles of QA staff in factories and enterprises
- Establishing and developing quality management system standards (ASME standards, ISO standards, etc.) for enterprises, including quality manuals, quality system processes, specific work procedure guides, and quality management forms.
- Keep abreast of new quality standards and update the enterprise's quality management system according to market requirements.
- Propose innovative solutions to enhance the manufacturing operations of the enterprise.
- Manage records and certifications following prescribed procedures.
- Evaluate the enterprise's quality management system annually.
- Collaborate with QC for implementation and monitoring of quality management standards.
- Coordinate with the production department, presenting product quality standards when customers assess the business.
- Evaluate suppliers and subcontractors of the business.
Main responsibilities of a QA in the IT industry
A professional QA ensures quality from project initiation to completion, encompassing both processes and test execution.
- Analyze project requirements
- Establish processes to ensure quality. Processes must align with the development model applied to the project.
- Plan and design test cases.
- Collect information, report quality to customers or Project managers.
Skills of QA employees
In addition to deep knowledge of product manufacturing systems or software systems, to excel in QA roles, QA professionals need essential skills such as:
- Communication skills: These skills help QA employees effectively convey and interpret information related to complex quality management standards for relevant departments to implement with efficiency.
- Problem-solving skills: These skills assist QA employees in addressing issues and incidents that arise during the implementation of quality management standards swiftly, ensuring no disruption to the business's production activities.
- Foreign language communication skills: For businesses with international partners, employees need proficient foreign language communication skills to facilitate working with clients.
In addition to the above-mentioned skills, QA professionals need meticulousness and attentiveness to establish and implement precise quality management standards, preventing any errors, no matter how minor.
Useful resources for QA learning
- CMMI Wikipedia page (https://en.wikipedia.org/wiki/Capability_Maturity_Model_Integration).
- Quality Assurance and Measurement guide (https://www.mitre.org/publications/systems-engineering-guide/acquisition-systems-engineering/quality-assurance-and-measurement).
- Wibas insights on Process and Product Quality Assurance (PPQA) in CMMI development (https://www.wibas.com/cmmi/process-and-product-quality-assurance-ppQA-cmmi-dev).
- Tim Landerville's article on 7 essential steps for implementing process quality (https://www.linkedin.com/pulse/7-essential-steps-implementing-process-quality-tim-landerville).
Here, Mytour has shared the concepts of what QA is, the main tasks of QA, and the essential skills for a QA. We hope this article helps you gain a deeper understanding of QA. Wishing you all success!
