According to Viettel, the prefix 0165 has been changed to the new prefix - 035.
For instance, if your phone number is 0165 2345 678, it has now been updated to 035 2345 678.

List of new prefixes for Viettel after the conversion
Not only the 0165 prefix but all old prefixes of Viettel have undergone a transformation. Specifically, 3-digit prefixes remain unchanged, while 4-digit prefixes have been converted into new 3-digit prefixes. Below is the list of new prefixes for Viettel phone numbers.

It can be observed that the new prefixes also share the last digit with the old ones. For instance, if the old prefix is 0165, the new one is 035, and if the old prefix is 0169, the new one is 039. Thanks to this, remembering the new prefixes is not too challenging for users.
Benefits of the transformation from 0165 to the new prefix
Not only Viettel but all network providers are required to switch to new prefixes. So why is it necessary to convert mobile phone prefixes? According to the Ministry of Information and Communications, the conversion to new prefixes will bring about the following benefits:
Enhances flexibility for the number pool of all network providers: To meet the long-term development trends of telecommunications, the conversion to new prefixes is essential to increase the number of subscribers for network providers. After the conversion, it is estimated that over 1 billion new subscribers will be added to the number pool.

Shortens numbers for easier memorization: Converting the initial 4 digits to 3 digits makes mobile numbers shorter, reducing them from 11 to 10 digits. Therefore, memorizing phone numbers becomes easier than before. Simultaneously, many subscribers suddenly have attractive numbers when transitioning to 10 digits, enhancing the value of phone numbers for network providers.
Reducing spam SIMs: According to the Ministry of Information and Communications, 11-digit subscriptions are often used for advertising and marketing. After transitioning to 10 digits, the spam SIM rate will decrease, enhancing the user experience.
Guide on how to change 0165 to the new prefix
With the benefits it brings, the change from 0165 to the new prefix has been well-received by a large number of users. If you are unfamiliar with the process of switching and updating your 10-digit contacts, refer to the following procedure:
Step 1: Download and install the Viettel app on your phone (free of charge)
Visit the Play Store or App Store and search for “My Viettel.”
Click on “install” for the app, wait for the installation to complete, and select “Open” to launch the application.

Step 2: Log in with your phone number (optional)
You can log into the My Viettel app using your phone number and OTP. This app allows you to change the 0165 prefix and many other numbers in your contacts without requiring a login.

Step 3: Convert 11-digit contacts to 10 digits with just a few steps
After opening the app or logging in, choose “Menu” > select “Other Utilities” > choose “Synchronize Contacts.”

Next, the contact list appears with two options: “Convert on device” and “Convert on main SIM.” Simply select one of these options to proceed.

If you wish to convert all numbers in your contacts to the new prefix, select “Select All,” then choose “Convert.”

Finally, click “Agree” to initiate the contact conversion process and “Finish” to conclude the process.
Note: You can use the My Viettel app to switch your numbers from other networks like MobilePhone or VinaPhone. So, if you want to change your number, just download this app to your phone. You can also use other apps like “My Mobiphone,” “Switching Numbers - New Numbers,” … These apps also support number conversion for subscription numbers of all networks.
Some points to note after changing the number 0165
After knowing what the number 0165 has changed to and how to switch to the new number, here are some additional points you should know:
- After 15/11/2018, all Viettel subscriptions have been changed to new numbers (10 digits). Therefore, after this time, 11-digit phone numbers are no longer available.
- The balance in the account of the phone number remains unchanged when you switch to the new number. At the same time, the features and services of the SIM card remain unchanged.
- If you have not switched to the new number, you will receive a notification from the Viettel network during calls.

How to know if your 0165 number has been switched?
After the transformation of 0165 into a new number, you can personally check the conversion status. Specifically, there are 3 ways to check as follows:
Use USSD code (also known as dialing): Open the phone dialer and dial *777# or *888# (for Viettel network) to look up your own phone number.
- If your number belongs to Mobiphone network, dial *0#
- If your number belongs to Vinaphone network, dial *110#
- If your number belongs to Vietnamobile network, dial *123#

Make a call to any number in your contacts: This is the simplest and easiest way to know your phone number. But you need to ask the caller to find out if your prefix has been changed or not.

Contact the hotline of the respective network: For the number 0165, you can directly contact Viettel hotline at 19008198 or 198. You will be connected with the customer care representatives. At that point, you can inquire about the new number and other information related to your subscription.

So, this article will help you know what the number 0165 has changed to, which network it belongs to, and how to switch to the new number. We hope this information will be helpful for you and your loved ones. Feel free to leave a comment if you encounter any issues with changing to the new number.