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Step 1: Open and log in to Agribank E-Mobile Banking on your phone.
- Step 2: Access Card Services.
- Step 3: Choose Lock Card to select the card you want to lock.
Method 2: Lock your ATM card by calling Agribank hotline
The Agribank hotline 1900558818 also assists in locking your Agribank ATM card. Therefore, you can directly call this Agribank hotline for quick resolution. When calling, remember to have your identification number, bank account number, etc., ready for the best advice from the staff. This way, your account will be securely protected.
Method 3: Lock your ATM card by visiting an Agribank branch directly
Visiting an Agribank branch is a common approach for reporting card loss or requesting card locks. You can locate the nearest branch or transaction office for assistance. Similar to calling the hotline, you need to present the documents you registered beforehand and report the lost card. Counter staff will verify and cross-check the information. If correct, they will proceed with the card lock.
How to lock your Agribank ATM card
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2. Reissuing an Agribank bank card
When you lose your Agribank ATM card, besides blocking it, you can also request a replacement card to carry out transactions such as cash withdrawals, quick card swipes, and convenient payments.
Unlike regular transactions, when getting a replacement for your Agribank ATM card, you need to visit an Agribank branch or transaction office for assistance:
- Step 1: Bring your personal identification documents (ID card/driver's license... that you registered previously) when visiting Agribank.
- Step 2: Approach the counter and request assistance from the bank staff to replace your card.
- Step 3: Follow the staff's instructions such as presenting documents and filling out registration forms.
- Step 4: Receive an appointment slip and on the scheduled day, visit the bank to collect your ATM card.
If you have any queries regarding getting a replacement Agribank ATM card, read the answers to frequently asked questions below for clarification:
Question 1: Where can I get a replacement Agribank ATM card?
Answer: If you lose your Agribank ATM card, visit the nearest Agribank branch or transaction office for assistance with replacement.
Question 2: Can I get a replacement Agribank ATM card online?
Answer: No. To enhance security for your account and personal information, Agribank requires you to visit a branch to obtain or replace your card.
Question 3: Can money be withdrawn with a lost ATM card?
Answer: No. Even if using Agribank withdrawal codes, you still need a new Agribank ATM card to make withdrawals.
Question 4: How long does it take to get a replacement Agribank ATM card?
Answer: According to the bank's regulations, the time to replace a card varies depending on the process, it could be 1 week, 2 weeks, or 10 days.
Question 5: Is there a fee for replacing an Agribank ATM card?
Answer: Yes, you will incur a fee of 50,000 VND. This fee is charged by the bank for replacing your card without adding funds to your account.
With the shared information, hopefully, you can ensure the safety of your account, avoiding exploitation by fraudsters when you lose your Agribank ATM card. If you have any questions, feel free to leave a comment, and Mytour will promptly provide answers for you.
