Buzz
1. When receiving a malfunctioning chip-embedded citizen ID card, what should citizens do?
From January to October 2021, the Ministry of Public Security collected over 58 million applications for chip-embedded citizen ID cards. As of now, more than 50 million ID cards have been issued to citizens.
However, during the initial unstable phase, there were cases of citizen ID cards encountering issues such as blurry or unclear fingerprints, incorrect citizen information, misspellings, etc. Citizens need to seek assistance from the Administrative Management Police Department (C06, Ministry of Public Security) to have their cards recalled and replaced.
Depending on the cause of the information errors, different solutions are available:
+ In the first scenario, incorrect information or misspellings are due to inaccuracies in citizen declarations
Citizens are required to bring their ID card to the police station where the file is received for guidance on the procedures for retrieval and replacement. Citizens will incur the replacement fee as per the Law.
+ In the second scenario, misspellings, blurry printing, illegibility are caused by the police department.
Citizens also visit the police station where the file is received to carry out the procedures for retrieval and replacement. In this case, you will be provided with a replacement free of charge.
Department C06 stated that in the future, they will provide information to citizens through a hotline to address all issues related to the procedure for obtaining chip-embedded citizen ID cards.
The chip-embedded citizen ID card has now been integrated with additional information about vaccine doses, information on recipients of allowances according to Resolution 68, information about driver's licenses, vehicle registration, etc., by Department C06 and related units.
Above is the process for receiving the chip-embedded citizen ID card that you can refer to and apply. Stay tuned to Media Mart to get the most useful information.
