What to do when there are lines on the TV screen

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1. What to do when there are lines on the TV screen

Lines on the screen (horizontal/vertical, streaks)

There may be issues with the broadcast signal source, Cable/Satellite TV receiver, IPTV, or other devices like...

1. What to do when there are lines on the TV screen

Lines on the screen (horizontal/vertical, streaks)

Your TV may be experiencing a problem. Follow these steps to troubleshoot:

Restart the TV and check if the issue is resolved.
1. Turn off the TV and unplug the AC power cord.
2. Leave the TV unplugged for 2 minutes.
3. Plug in the AC power cord and turn on the TV to check its status.
If the above steps do not resolve the issue, the product may require repair.

Troubleshooting when there are no issues on the menu screen

If this issue occurs only on a specific channel or program, it might be due to the broadcast signal source. Please contact your service provider for more information.
If you encounter issues when connecting your TV and Audio/Video devices via analog cable (composite or component) or HDMI cable

Turn off all electrical devices or battery-operated devices that may be causing radio frequency interference (RF).
If using an antenna, the broadcast signal may be reflected by nearby hills or tall buildings, causing image blur.
Adjust the direction and position of the antenna.
Try plugging the power cord into a different outlet and/or surge protector.
These symptoms may occur if the electrical outlet is wired incorrectly or does not provide proper voltage.
If using a surge protector or extension cord, faults may also occur.

Source: Sony.com.vn

Frequently Asked Questions

What should I do if my TV screen has horizontal or vertical lines?

If your TV screen displays horizontal or vertical lines, start by restarting the TV. If the problem persists, turn it off, unplug the AC power cord, wait for two minutes, then plug it back in and turn it on. If the issue continues after these steps, the TV may require professional repair.

How can I troubleshoot if there's no signal on a specific TV channel?

If there's no signal on a specific TV channel, the problem may originate from the broadcast signal source. Contact your service provider to inquire about potential issues with the signal for that particular channel or program. They can provide guidance on resolving the matter.

What can I do to fix poor picture quality due to broadcast interference?

To improve picture quality affected by broadcast interference, ensure that all nearby electrical devices are turned off to prevent radio frequency interference. If using an antenna, adjust its direction and position, as nearby hills or tall buildings may cause signal reflection that leads to image blur.

What steps should I follow to check my TV's electrical connections?

To check your TV's electrical connections, first ensure that the power cord is securely plugged into an appropriate outlet. If using a surge protector or extension cord, verify that it functions properly. Additionally, try plugging the power cord into a different outlet to rule out wiring issues.

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