Buzz
To understand why network providers unfairly deduct money, such as Viettel, Vina, Mobi, Vietnamobile, first, you need to check which packages or services your current SIM card is subscribed to. From there, you can cancel these subscriptions to avoid 'unjust deductions' if you have no need for them.
Remedies for monthly 'unjust deductions' from network providers
What to do when unfairly charged by network providers like Viettel, Vina, Mobi, Vietnamobile
1. Viettel
To check the services and packages subscribed on your Viettel sim, simply text:
TC send to 1228
The system will then respond with the results, there are two possible scenarios:
+ Not subscribed to any services: You won't need to cancel any services or packages
+ Subscribed services: Here you'll find details about the current services/packages and how to cancel. If you wish to cancel any, follow the accompanying syntax.
2. MobiFone
To check value-added services and packages subscribed on your MobiFone sim, text:
KT send to 994
Alternatively, dial the following codes on your phone keypad:
90146# or 90147#
The hotline will then provide you with information about the subscribed service packages. Refer to the details below for cancellation codes if you no longer need them.
Alternatively, you can directly contact Vinaphone's hotline to request checking and cancelling subscribed packages or services. Hotline numbers: 9090 or 18001090
3. Vinaphone
To check if you've mistakenly subscribed to any packages or services on your Vinaphone sim and if you're being wrongly charged, you can do so in two ways:
Method 1: Text the following syntax: TK send to 123
Method 2: Dial the code on your phone keypad: *123#OK (Call button)
The system will then return results including information about the subscribed packages and value-added services. To cancel these packages, you can directly contact the hotline at the following numbers: 9191 and 18001091.
Here are some cancellation codes for Vinaphone's value-added services that you can refer to
4. Vietnamobile
To check the services subscribed on your Vietnamobile sim, you can text one of the following commands:
KTDV send to 555 or KTDV send to 345.
Vietnamobile's hotline will then send you a message to inform you of the services in use. To cancel these services, you can contact Vietnamobile's hotline numbers for assistance: 789 or 123, 0922789789 and 0922123123.
Wondering what to do when unfairly charged by network providers like Viettel, Vina, Mobi, Vietnamobile? Now you know how to handle it. Wishing you success!
https://Mytour.vn/lam-gi-khi-bi-nha-mang-tru-tien-vo-ly-viettel-vina-mobi-vietnamobile-26725n.aspx
During usage, updating personal information on your sim is crucial for better protection and management. Check out Subscriber information update procedures for Viettel, Mobi, Vina, Vietnamobile HERE
