Suddenly, your air conditioner stops receiving signals from the remote, leaving you puzzled. If you're wondering why and what to do to fix this issue, refer to the article below by Mytour to identify the cause and find the best solution.
1. Origins Rooted in the Remote Control
Here are the common reasons why your air conditioner may not respond to the remote that you can consider:
1.1 Wet Remote
If you accidentally drop your remote in water and fail to dry it promptly, you won't be able to control the air conditioner with the remote anymore. This is because the components and circuit board inside the remote have been moistened, leading to damage, causing the air conditioner not to respond to the remote as usual. Solution: In case the remote is waterlogged, quickly remove the batteries from the remote and dry it with a cloth or hairdryer. Then, leave the device in a dry place for 24 hours before reinserting the batteries and continuing to use it.

1.2 Remote Suffers from Drops, Impacts, or Strong Forces
Most electronic devices are prone to damage or circuitry issues when dropped, impacted, or subjected to strong forces. Therefore, if your air conditioner remote has endured impacts, it's highly likely that internal errors have occurred, causing the air conditioner not to receive signals from the remote.
Solution: You can take the remote to a repair center for assessment of the extent of damage. If restoration is not feasible, the best course of action at this point is to purchase a new remote.

1.3 Faulty Signal Emitter of the Remote
The signal emitter (signal light) is located at the top of the remote, with the task of transmitting signals to connect with the air conditioner. If the signal emitter is not regularly cleaned, dust accumulation can disrupt the signal, causing the air conditioner not to receive signals from the remote. Additionally, if the remote falls multiple times, the signal emitter may also become damaged.
Solution: If cleaning the signal emitter on the remote does not enable adjusting the air conditioner with the remote, you should consider taking the device to a reputable repair center for inspection and replacement of the signal emitter.
1.4 Remote Runs Out of Battery
Signs indicating the remote control has run out of battery include blurry display symbols, intermittent display, and dim indicator lights. Consequently, you cannot control the air conditioner as desired using the remote.
Solution: Replace the remote's batteries with two new ones to quickly address the issue of the air conditioner not responding to commands.

2. Origins Rooted in the Air Conditioner
Besides issues originating from the remote control, the air conditioner also encounters problems, which is another reason it fails to receive signals from the remote:
2.1 Faulty Eye of the Air Conditioner
The eye of the air conditioner receives signals from the remote. If the air conditioner's eye is damaged, even if the remote is functioning properly, you won't be able to use the air conditioner.
Solution: Similar to the remote's eye, if the air conditioner's eye encounters issues, consider replacing it with a new one.

2.2 Malfunctioning Control Board of the Air Conditioner
The air conditioner's control board is an electronic circuit board that plays a crucial role in connecting components. Additionally, all air conditioner controls are arranged on this circuit board. Therefore, if you have checked the air conditioner's eye and found it to be working fine, the issue of the air conditioner not responding to commands may stem from a malfunctioning signal receiver board within the air conditioner.
Solution: It's best to contact a reliable appliance repair center to inspect and determine whether the issue originates from the circuit board or not, enabling prompt and timely resolution.
To ensure quality and durability for your home air conditioner, opt for purchasing air conditioning products from reputable retailers. Currently, Mytour is one of the trusted shopping destinations favored and trusted by many Vietnamese consumers. Specifically:
For quality and durability for your home air conditioner, choose to purchase air conditioning products from reputable retailers. Currently, Mytour is one of the trusted shopping destinations favored and trusted by many Vietnamese consumers. Specifically:
All electrical appliances - refrigerators at Mytour are officially imported from renowned brands in the industry such as Toshiba, Electrolux, Sony, Samsung, Panasonic...
In parallel, with continuous improvement efforts over 21 years, Mytour is growing stronger with over 95 branches nationwide to cater to customers' shopping needs.
Moreover, our professional and enthusiastic advisory team will assist you in choosing the right and quality air conditioning products. Additionally, our experienced technical team is ready to support you in assembly, repair, warranty... to provide the best shopping and service experience.
If you're in need of a family air conditioner, contact us now via Hotline 1900.2628 for the earliest consultation and enjoy a plethora of explosive offers this month! Mytour guarantees 100% genuine products, ensuring the best quality and service for our trusted customers. We hope the information in this article is helpful with your search for air conditioners not receiving remote signals. Don't forget to stay tuned for more insightful articles from Mytour!