
Xiaomi stands tall among the tech giants of China. Beyond providing electronic devices and cutting-edge technology, the company also offers smart home care products that cater to modern living. Xiaomi's robotic vacuum cleaners have become a familiar choice for Vietnamese users. These robots effortlessly ease the burden of cleaning, saving users both time and effort in maintaining their living spaces.

Xiaomi's robotic vacuum cleaner from China
2. Structure of Xiaomi's Robotic Vacuum Cleaner
Xiaomi's robotic vacuum cleaners come in various models with different features. Some models even include the added functionality of mopping, making home cleaning a less strenuous task. Below, we delve into the intricate structure of Xiaomi's robotic vacuum cleaners for users to explore further:

Structure of Xiaomi's Robotic Vacuum Cleaner
- The front face of the robot comprises various components: a power button for turning on, off, and cleaning; a return to charging dock button; directional sensors; air vents; and shock absorbers.
- The rear face includes: a water tank; 2 wheels; 4 sensors for recognizing walls, motion, main brush, auxiliary brush, charging port, and steering wheel.
In addition, Xiaomi's robotic vacuum cleaner comes with accessories such as a charging base, power cord, and cleaning tools for brushes to enhance the user experience.
3. Why Does Xiaomi's Robotic Vacuum Cleaner Encounter Issues?
Xiaomi's robotic vacuum cleaner is highly intelligent, helping you optimize cleaning time. However, due to its novelty, users may find themselves fumbling in operation or inadvertently causing malfunctions. Therefore, it's crucial to carefully read the manufacturer's instructions to ensure proper functionality and maximize dust suction and cleaning efficiency.
4. Common Issues with Xiaomi's Robotic Vacuum Cleaner and How to Resolve Them
● Robot fails to power on
Cause: Dust obscuring the charging contact points or a damaged charging cable can lead to the failure of the robot to charge. Additionally, incorrect installation or a weak battery may result in power issues for the Xiaomi robotic vacuum cleaner.

Xiaomi's robotic vacuum cleaner fails to power on
Resolution: In cases of a weak battery, ensure the robot is fully charged before use. Also, clean the gaps or contact points between the robot and the charging dock to prevent dust from causing obscurity or blockage.
● Robot doesn't automatically return to the charging dock when the battery is low
Cause: The autonomous movement of the charging dock from a fixed position to another location hinders the robot's ability to recognize the charging dock's position. Additionally, loose power cables or forgetting to plug in the power may result in the charging dock not signaling activity. Consequently, when the robot is running low on battery, it cannot autonomously return to the charging dock.

Xiaomi's robotic vacuum cleaner doesn't return to the charging dock when the battery is low
Resolution: Always ensure the charging dock is powered, so when the robot is low on battery, it can receive signals and find its way back. Avoid moving the charging dock arbitrarily; instead, place it in a fixed location without obstacles to facilitate the robot's return.
● Robot doesn't operate according to the preset schedule
Cause: Unsaved schedule settings, previously set schedules being canceled, power switch not turned on... These are factors leading to Xiaomi's robotic vacuum cleaner not operating according to the preset schedule.

Xiaomi's robotic vacuum cleaner doesn't operate according to the preset schedule
Resolution: When setting up the schedule for the robot, remember to save the schedule. If the previously set schedule is deleted, use the app connected to the robot to reconfigure it. Additionally, ensure the power switch for the robot is turned on when using Xiaomi's robotic vacuum cleaner.
● Scheduled cleaning feature not functioning
Cause: If the scheduled cleaning feature is not functioning, it may be related to the battery. In the case of a weak or almost depleted battery, the previously set scheduled cleaning may not operate as intended.

Scheduled cleaning feature not working
Resolution: To ensure the proper functioning of the scheduled cleaning feature, make sure to fully charge the robot's battery.
● Ineffective performance of the dustbin and filter
Cause: The dustbin and filter are where the Xiaomi robotic vacuum cleaner stores and eliminates dust and dirt. Therefore, if the robot operates regularly and the dustbin is not cleaned or the filter is not replaced periodically, the filtering efficiency will undoubtedly be compromised.

Ineffective operation of the dustbin and filter of the robot
Resolution: To address the issue of the dustbin and filter operating inefficiently, regularly clean the dustbin after each use. For the dust filter, replace it periodically to ensure higher filtration performance.
● Robot unable to connect to Wi-Fi
Cause: When the Wi-Fi connection for the robot fails, it may be due to weak Wi-Fi signals at home or issues with the Wi-Fi router. Additionally, if someone changes the Wi-Fi password at home, the robot will certainly be unable to connect.

Xiaomi's robotic vacuum cleaner unable to connect to Wi-Fi
Resolution: If you notice the robot can't access Wi-Fi, reconfigure the Wi-Fi settings and attempt to reconnect. Avoid connecting too many devices to Wi-Fi while using the robot, as this can lead to overload, weakening the Wi-Fi signal and causing interference.
● Laser sensors obstructed by foreign objects
Cause: Sensors play a crucial role in helping the robot determine its movement direction and avoid obstacles. Prolonged operation can lead to sensor obstruction by foreign objects such as dust, making it challenging for the robot to accurately determine its position.

Sensors of Xiaomi's robotic vacuum cleaner not functioning
Resolution: To ensure the robot operates normally and efficiently, regularly clean the sensors thoroughly. If upon inspection you find a malfunctioning sensor, take the robot to a service center for repair.
● Wheels not moving
Cause: Wheels facilitate the robot's movement across the floor for dust suction and mopping. Loose or jammed wheels can hinder their operation. If the robot is cleaning in uneven or rough spaces, the wheels may wear out quickly and become prone to damage.

Robot's wheels not moving
Resolution: For issues with the wheels of Xiaomi's robotic vacuum cleaner, check them for any obstructions and remove foreign objects if stuck. The robot performs most efficiently on flat surfaces, so to prevent wheel misalignment, avoid letting it operate in uneven or rugged areas.
● Robot's brushes not functioning
Cause: The brushes of the robotic vacuum cleaner accumulate too much dirt and lack proper cleaning, resulting in dust buildup and blockage.

Robot's brushes not functioning
Resolution: Therefore, it is crucial to regularly clean the brushes. This will ensure optimal brush performance, enhancing dust suction efficiency.
5. Key Considerations for Prolonging the Lifespan of Xiaomi's Robotic Vacuum Cleaner
● Avoid allowing the robot to operate on wet floors or areas with water puddles.
● Clear away large-sized objects on the floor before using the robot for dust suction.
● Set up restricted areas for the robot to avoid locations such as stairs, doorsteps, chairs, cabinets, beds, etc.
● Empty the dustbin when it's nearing full, use a cleaning brush and a soft cloth to clean parts prone to dust accumulation on the robot.
● Secure the charging dock in a fixed position, avoid moving the dock arbitrarily to another location.
● If the robotic vacuum encounters technical issues or malfunctions related to internal components, bring the product to an authorized service center for inspection and repair.
The above information provides insights into the conditions of Xiaomi's robotic vacuum encountering errors for users to identify easily. Additionally, while using the robot, it is advisable to thoroughly read the instructions and recommendations from the manufacturer. This practice will aid in proper robot usage and minimize errors caused by incorrect operations.