Windows Phone 8.1 - Resolving App Store Access Issue

The recent release of the Windows Phone 8.1 update brings a fresh breeze to the Winphone operating system. However, we've received numerous reports of users unable to access the Store on their devices.

With the new features introduced, many users have upgraded to the latest version of Windows Phone 8.1. You can refer to the article on the new features of Windows Phone 8.1 and how to upgrade to the Windows Phone 8.1 beta version here. Below are steps to fix the issue of being unable to access the Store on Windows Phone 8.1.

Here are some helpful tips to troubleshoot the inability to access the Store on Windows Phone 8.1:

1. Incorrect Date and Time Settings: Ensure accurate date and time settings on your Winphone to connect to the Store. Incorrect settings may also affect Wi-Fi connectivity.

2. Restart Your Device: Restarting your device is a general tip for all devices, including Winphone. Try refreshing your device after prolonged use. It needs a reset just like a computer.

Note that restarting WinPhone often corrects date and time errors. Make sure to reconfigure your settings.

3. Sign Back into Your Account: Select your Microsoft account (you'll see a login error message), then enter your password and click OK. Perform this step after trying the previous two methods.

4. Incomplete Account Information: Another scenario is when you haven't provided complete personal information for your account. Make sure to fill it out completely.

Note: The birthdate you provide must be at least 18 years old, calculated by each day. So, if you're not yet 18 or if you're trying to deceive a little, be aware.

These are some handy tips to resolve the issue of not being able to connect to the Store on Winphone. It's pretty simple, isn't it?