Wondering how to secure your Facebook, Gmail, Zalo accounts during the transition from 11 to 10-digit phone numbers? Follow this guide for peace of mind.

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Recent media reports highlighted the decision to switch from 11-digit to 10-digit phone numbers by the Ministry of Information and Communications. Users with 11-digit numbers are concerned about the impact on apps like Facebook, Gmail, Zalo, and others. Find out what steps you need to take to safeguard your accounts after the transition.

What to do to prevent losing access to Facebook, Gmail, Zalo when changing from 11 to 10-digit phone numbers?

According to the announcement on 25/09/2018 by the Ministry of Information and Communications (MIC), all 11-digit numbers have been converted to 10-digit numbers by 5 network providers: Viettel, MobiFone, VinaPhone, Vietnamobile, and Gmobile. Viettel now uses the prefix 03x, MobiFone uses 07x, VinaPhone uses 08x, Vietnamobile uses 056 and 058, while Gmobile uses 059. Check the detailed list of mobile prefixes for each network after the transition from 11 to 10 digits at this link: Latest mobile network prefixes in Vietnam after the switch from 11 to 10 digits in 2018 once you've uploaded the article on your website.

As per the announcement from the Ministry of Information and Communications, during the transition period from September 15, 2018, to November 14, 2018, telecom providers were required to maintain dual operations (keeping both old and new numbers active). Throughout this two-month span, it's advisable to update or change your phone number on all applications, services, social media platforms, including Facebook, Gmail, Zalo.

If you're unsure how to update your phone number on Facebook, Gmail, Zalo, check out this detailed guide: How to change your phone number on Zalo, Facebook, Gmail

Therefore, take advantage of the approximately two-month period when telecom providers are running dual numbers to update your phone number for Facebook, Gmail, Zalo, or any other applications and services using your old phone number for registration. This precaution will help you avoid losing access to your accounts after the transition from 11 to 10-digit phone numbers by telecom providers. Best of luck to you all!

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Frequently Asked Questions

What steps should I take to update my phone number on social media?

To update your phone number on social media platforms like Facebook, Gmail, and Zalo, navigate to the settings section of each app. Locate the account or profile settings, find the phone number option, and enter your new 10-digit phone number. It's crucial to complete this update during the dual operation period to prevent losing access to your accounts.

Will changing my phone number affect my access to online accounts?

Yes, changing your phone number can affect your access to online accounts if not updated promptly. It's essential to update your phone number on services like Facebook, Gmail, and Zalo to ensure you can continue accessing these accounts without any issues after the transition to 10-digit numbers.

How long do I have to update my phone number after the transition?

You have until November 14, 2018, to update your phone number after the transition from 11-digit to 10-digit numbers. During this two-month period, telecom providers maintain dual operations, allowing you to use both your old and new numbers to make necessary updates on various applications and services.

What are the new mobile prefixes after the switch to 10-digit numbers?

After the transition to 10-digit phone numbers, new mobile prefixes in Vietnam include 03x for Viettel, 07x for MobiFone, 08x for VinaPhone, and 056 and 058 for Vietnamobile, with Gmobile using 059. It's important to familiarize yourself with these prefixes to ensure your contacts have your correct number.