Wondering Why Zalo Isn't Showing Message Notifications? Find Solutions in This Article!

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Along with notifications, Zalo app allows users to see who sent the message and its content. But if you're currently experiencing the absence of these alerts...

Resolving Zalo's Message Notification Issue

Nguyen Phap

03/10/23

Along with notifications, Zalo app allows users to see who sent the message and its content. But if you're currently experiencing the absence of these alerts...

Resolving Zalo's Message Notification Issue

Step 1: If you used to receive and view messages directly in the app notifications but not anymore, the fix is quite simple. You might have accidentally disabled the permission to view message content in notifications. Go to the app's Settings by selecting the profile icon at the bottom of the app's navigation bar. Then, click on the settings icon in the top right corner.

Step 2: Here, find and tap on the Notification section. If there's no preview option for notifications from two-person chats, check and turn on the switches for Notify new messages from 2-person chats and Preview messages from 2-person chats to resolve the issue.

If you're experiencing this issue with notifications from group chats, click on Notify new messages from groups and slide the Preview group messages switch to the right.

Encounter another scenario where you used to view message content on the lock screen but can't now. In the Notification section, tap into the Manage system notifications at the top of the list. Check if the app has notification permissions on the lock screen, if not, enable it. Then, scroll down and select Messages > On lock screen > set it to Show all notifications and content. The same applies to group chat messages if you encounter this issue.

Wishing you successful execution and resolution of this issue. If you face any difficulties during use and implementation, let me know in the comments below. Share this article with others so they can be informed.

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Frequently Asked Questions

How can I fix Zalo's message notification issue on my phone?

To fix Zalo's message notification issue, go to Settings, tap the Notification section, and enable 'Notify new messages' and 'Preview messages' for both 2-person and group chats.

Why am I not receiving Zalo message content in notifications anymore?

You may have accidentally disabled message preview in Zalo's settings. To resolve this, enable 'Preview messages' for 2-person and group chats in the Notification section.

How can I enable message notifications on the lock screen for Zalo?

To enable message notifications on the lock screen, go to 'Manage system notifications', enable notification permissions, and set Zalo's message content to 'Show all notifications'.

What should I do if Zalo notifications are not showing content on my lock screen?

Check if Zalo has lock screen notification permissions enabled in the 'Manage system notifications' section, then set it to show all notifications and content for messages.

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