The issue of Zalo not updating the diary stems from various factors, making it challenging to pinpoint the exact cause. Therefore, we need to explore multiple solutions, and in some cases, you may have to wait for the next Zalo update to fix this error.
However, this is just one of many reasons that could contribute to the Zalo error of not updating the diary. It might be related to your account or your device, so it's essential to exhaust all possible solutions until you successfully resolve the Zalo error and resume using Zalo as usual.
Facing Zalo Login Issues
Guide to Fixing Zalo Diary Update Issue
1. Clear Zalo Cache
Sometimes, a full cache on your device can disrupt the Zalo diary update. Try clearing the Zalo cache to see if it helps resolve the Zalo diary update issue.
- Clear Zalo Cache on Android
Step 1: Go to Settings > navigate to Applications.
Step 2: Scroll down to find and select Zalo.
Step 3: In the Zalo app section, choose the Storage option.
Here, there are two sections: clear data and clear cache. Make sure to clear both to reset Zalo to its original state. This is a highly effective method to fix the Zalo diary update issue.
- Clear Zalo Cache on iPhone
Step 1: First, go to Settings > General Settings.
Step 2: Then, navigate to the iPhone Storage section.
Step 3: Scroll down and choose the Zalo app to clear cache.
Step 4: Here, uninstall and remove the Zalo app. After this, go to the App Store and reinstall the app.
2. Privacy Settings on Zalo
In Zalo, there are settings related to user privacy, including a mode that allows strangers to receive your latest 10 messages. If someone you haven't connected with turns off this mode, it's likely that your diary update board won't function properly.
3. Check Network Connection on Zalo
Sometimes, due to your network being unstable, Zalo may fail to update the diary. Here, Mytour recommends connecting to WiFi for a better Zalo experience. If you still encounter the Zalo diary update issue while on WiFi, try turning it off and on again.
- For Android devices, go to Settings > select WiFi, and toggle off and on to reconnect to your device's WiFi.
- On iPhones, simply go to Settings > WiFi, then re-enter or toggle off and on your WiFi.
4. Update Zalo
Sometimes, the Zalo diary update issue stems from problems with your current version. Reach out to the Zalo support hotline for guidance. Additionally, if Zalo confirms it as a known issue, wait for the latest update to download and use. Don't forget to visit Mytour regularly, as we always provide the quickest updates for Zalo to help you fix the diary update issue.
- Download Zalo for iPhone, Zalo for iPhone Download
- Download Zalo for Android, Zalo for Android Download.
These methods are temporary solutions for those facing the Zalo diary update issue. It's not a common problem, and sometimes it originates from Zalo's server, preventing the diary board from automatically updating information. Hopefully, Zalo will release new versions to fix this issue and other common Zalo errors in the near future.
Despite Zalo's continuous development and updates to address Zalo errors, users still encounter login issues on Zalo. Mytour has compiled the reasons and solutions for Zalo login errors in an article on Mytour. Feel free to check it out for insights.