Zalo's unstable connection is not unfamiliar to users. In fact, Mytour has previously provided guidance on handling this situation of Zalo's unstable connection. Essentially, Zalo's unstable connection, also known as Zalo 502, has been addressed in our comprehensive article on common Zalo errors. You don't need to search for common Zalo errors to fix Zalo's unstable connection; right in this article, we'll assist you.
How to fix Zalo's unstable connection error
To address Zalo's unstable connection, users simply need to accurately set the time on their phones. If in automatic mode, switch to manual adjustment to resolve this issue. The following guide will help you fix Zalo's unstable connection on Android and iPhone.
1. How to fix intermittent connection on iPhone.
2. How to fix intermittent connection on Android.
Fixing Zalo's unstable connection on phones
Many users encounter issues when using Zalo, such as connection errors and the inability to send images. This may be due to ZALO's server system undergoing upgrades. To address this, you can try:
- Download and update the latest version of Zalo:
+ Zalo for iPhone
+ Zalo for Android
After updating the new version and testing, if the issue persists, you can try following the instructions below to synchronize date and time. If it still doesn't work, you may have to wait for about 30 minutes and try again, repeating the attempts every 30 minutes until it works.
If you find it annoying and troublesome dealing with the issue of unable to log in to Zalo without finding a solution. Mytour's shared article will help you understand more about the causes and ways to fix the Zalo login issue.
1. Fixing Zalo's unstable connection on iPhone, iPad.
Step 1: Go to the settings on your iPhone > select general settings.
Step 2: Scroll down, and you'll find a section for date & time; click on it.
Step 3: If you have automatic mode on, turn it off here.
After turning off automatic mode, you can scroll down to adjust the time accurately.
After this step, close the entire Zalo app and reopen it to check if Zalo still has an unstable connection issue.
2. Fix Zalo's unstable connection on Android.
Step 1: On the Android interface, open the Settings app. Swipe up on the phone screen, click on System (on some phones, it may be General Management) (Image 1). Next, click on 'Date and Time' (Image 2).
Step 2: Here, slide the bar to turn off the network-provided time (Image 3). Then, click date, time sequentially to adjust the hour accurately (Image 4).
- Click on the date: To set the exact time down to the minute.
- Click on the time: Adjust the date, then press finish.
After these steps, similarly, close the entire Zalo app and reopen it to check if Zalo still has an unstable connection issue.
With the above troubleshooting, the Zalo unstable connection issue will completely vanish from your phone. However, this fix is temporary, and you still need a more perfect solution, which is to wait for the latest Zalo updates from the official publisher. Hopefully, in the upcoming Zalo updates, this issue will be thoroughly addressed.
When the connection falters, sending files through Zalo on your phone becomes slow or, in some cases, impossible. Instead of sending files via Zalo on your phone, you might need to consider alternative solutions.