Simple Steps to Register a Personal SIM Card with Viettel, Mobi, Vina, and Vietnamobile

Registering a personal SIM card is essential for ensuring peace of mind while using mobile services and simplifying recovery in case of loss or damage. In this article, Mytour will guide you through the easiest methods to register your SIM card under your name!

1. What is a Personal SIM Card?

A personal SIM card refers to a mobile subscription registered under a single owner's name, supported by valid identification documents.

Benefits of Registering a Personal SIM Card:

- Enables better SIM management by the provider, reducing the prevalence of unregistered SIMs.

- Simplifies the process of replacing or blocking a SIM if your phone is lost or stolen.

- Access exclusive promotions and receive top-tier customer care from your mobile provider.

- Avoid disputes over premium or desirable phone numbers.

Efficiently manage your SIM with ease

2. What to Prepare for Registering a Personal SIM Card

To register a personal SIM card, you need to prepare the following items:

- Your national ID card.

- A recent passport-sized photo of yourself.

- The SIM card that needs to be registered.

- A phone to install the Viettel SIM.

- Your five most recent contact numbers (optional, depending on the provider's requirements).

Bring your ID card or citizenship card when registering a personal SIM.

3. How to Register a Personal Viettel SIM Card

Method 1: Register at a Viettel Service Center

If you wish to register a personal SIM card with Viettel, visit the nearest service center. The staff will assist you in registering your SIM under your name. Before heading to the center, ensure you have all the required documents mentioned above for a smooth process.

Registering a Personal SIM Card at a Viettel Service Center

Method 2: Register from Home Using the My Viettel App

If you’re short on time and can’t visit a service center, you can register your personal SIM card from home using the My Viettel app. Here’s how:

Step 1: Download the My Viettel App

Download the My Viettel app

Step 2: Open the app, log in with the number you want to register as a personal SIM > Select Login with OTP > Enter the OTP code you received in the Enter OTP field and confirm.

Enter your phone number > Input the OTP code

Step 3: Tap the three-line icon on the homepage > Access your personal information by clicking on your account name at the top.

Select the three-line icon > Click on your account name

Step 4: Choose Change Documents.

Select Change Documents

Step 5: Upload your ID card photo and a portrait photo > Click Continue.

Upload ID card and portrait photos > Select Continue

Step 5: Review your personal information and click Continue.

Review your personal information and select Continue

Step 6: Verify your phone number > Click Agree.

Verify phone number > Select Agree

Step 7: Sign your name in the provided box > Check the box for I confirm the information provided is accurate > Click Continue.

Sign your name > Confirm the declaration > Select Continue

Step 8: Click Continue to wait for information approval.

Select Continue

4. How to Register a Personal SIM Card with MobiFone

Method 1: Visit a MobiFone Service Center in Person

If you need to register a personal SIM card with MobiFone, you can do so at any of their service centers nationwide. For convenience, it’s recommended to visit the nearest location to save time.

Register a Personal SIM Card at a MobiFone Service Center

Method 2: Register Online via the Website

To save time and avoid traveling to a service center, you can complete the registration process from home through the website as follows:

+ Step 1: Visit the MobiFone Online Registration Portal

+ Step 2: Enter your Phone Number > Input your Password > Click Login.

Enter your phone number and password, then click Login

+ Step 3: Click on Get Code to receive a verification code sent to your phone > Enter the code in the Verification Code field > Click Verify.

Click Get Code, enter the code, and select Verify

+ Step 4: Fill in all required information as prompted.

Provide all requested information

+ Step 5: In the Customer Image section, click the camera icon to upload the front side of your ID card > Proceed to upload the back side of your ID card > Upload a portrait photo of yourself.

Upload the front and back of your ID card along with a portrait photo

+ Step 6: Sign your name > Check the box for “I confirm that the information provided is accurate” > Click Submit Information.

Sign your name, confirm the declaration, and submit the information

Method 3: Register Personal Information via the MobiFone App

+ Step 1: Open the MobiFone app > Enter your Phone Number > Input your Password > Click Login.

Enter your phone number and password, then click Login

+ Step 2: Update your information.

If a notification indicates you’re not on the update list, no further action is required.

If the notification states you’re not on the update list, skip the update process.

If no notification appears, click on Personal > Select Update Full Information.

Click on Personal, then choose Update Full Information

+ Step 3: Fill in all required details, select update, and wait for approval.

Upon successful completion, you’ll receive a confirmation SMS.

Home Support

With today’s advancements, registering a personal SIM card at home is no longer unfamiliar, especially for those unable to visit stores, such as pregnant women or individuals with disabilities. Simply contact your local provider via phone, provide the necessary details, and they’ll send a representative to assist you at home.

Contact your local provider via phone to receive home support

5. How to Register a Personal SIM Card with VinaPhone

Register at a VinaPhone Service Center

If you wish to register a personal SIM card with VinaPhone, the only option is to visit one of their service centers nationwide or choose the nearest location for convenience, as the VinaPhone app no longer supports online registration.

Register a Personal SIM Card at a VinaPhone Service Center

6. How to Register a Personal SIM Card with Vietnamobile

Similar to other providers, you can register a personal SIM card with Vietnamobile at their service centers or online through their official website.

To register online via Vietnamobile’s official website, follow these steps:

+ Step 1: Visit Vietnamobile’s official website: HERE.

+ Step 2: Enter your phone number in the Subscriber Number field > Click Send Secret Code.

Enter your phone number and click Send Secret Code

+ Step 3: Enter the code sent to your phone > Click Verify Code.

Enter the code and click Verify Code

+ Step 4: Proceed to update your information.

If an Error notification appears, no further registration is needed. If no Error is shown, update your subscriber details as per the provided form (Full name, date of birth, hometown, ID number, issue date, place of issue, ID card or citizenship card photo, and a portrait photo).

Fill in all required details as prompted

+ Step 5: Confirm your information and complete the update request.

7. How to Check if Your SIM is Registered Under Your Name

Method 1: Go to Messages > Compose TTTB Sogiayto and send it to 1414 (Sogiayto refers to the ID number used for registration, typically your Citizenship Card (CCCD) or ID Card (CMND)).

Send a message in the format TTTB Sogiayto to 1414

Method 2: Call the hotline of your respective provider to request a direct check. Currently, Vietnamese providers use the following hotline numbers:

• Viettel: 18008198, 19008198
• Mobifone: 9090, 18001090
• Vinaphone: 9191, 18001091
• Beeline: 199, 01998880199
• Vietnamobile: 0922123123, 0922789789

Call the hotline of your provider to request a direct check

8. Important Notes When Updating Personal SIM Information

- Updating personal information is necessary for subscribers whose details do not match the records in the national population database.

- ID photos should be taken in well-lit areas, framed properly, neither too far nor too close, and without glare. Portrait photos must be taken within the last six months, clearly showing the face, neat, and without accessories.

- Subscribers who fail to update their information will have their contacts blocked.

ID photos should be taken in well-lit environments

9. Frequently Asked Questions

How many SIM cards can one ID card register?

Can a SIM be registered for someone under 14 years old?

No, because registration requires the original Citizenship Card. In such cases, the SIM can be registered under a parent’s name.

Can a personal SIM card be revoked?

A personal SIM card can still be revoked by the provider under the following circumstances:

- The SIM has not been used for an extended period.

- Postpaid SIMs with overdue payments.

- Failure to replace a SIM after loss or damage.

- SIMs blocked for both incoming and outgoing calls.

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This article has guided you through the simplest ways to register a personal SIM card with Viettel, Mobi, Vina, and Vietnamobile. Wishing you success in completing the process!