Reasons and solutions for the issue of not typing Vietnamese on Shopee
1. Incorrect Unikey input settings
- Cause: The user may have forgotten to switch from English to Vietnamese input mode in Unikey. If the Unikey icon shows an 'E' in blue, it means you're in English input mode.
- Solution: Check the Unikey icon in the Taskbar and click on it to switch to Vietnamese input mode (indicated by a red 'V'). You can also use the Ctrl+Shift keyboard shortcut to toggle between input modes.
Next, check if the issue with typing Vietnamese on Shopee has been resolved.
2. Incompatible software version
3. Conflicts Between Vietnamese Typing Software
- Cause: There may be multiple Vietnamese typing software installed on the computer (such as Unikey, Vietkey, EVKey), which can cause conflicts, resulting in the inability to type in Vietnamese.
- Solution: Check the installed software through the Control Panel or use Your Uninstaller to completely remove unnecessary typing software to avoid conflicts. Ensure only one typing software is in use.
==> Refer to how to uninstall software completely on your computer
4. Kaspersky Excludes Website from List
- Cause: The antivirus software Kaspersky might have added the Shopee website to its exclusion list or blocked certain features, preventing the ability to type in Vietnamese on the app.
- Solution:
+ Step 1: First, go to the Settings section in your Kaspersky Internet Security software on your computer. Then select Additional and choose Exclusion Management.
+ Step 2: Next, select Add and enter the web address (specifically https://shopee.vn) => click Add and then click OK to complete the process.
Not being able to type in Vietnamese on Shopee can be inconvenient during shopping. However, with the causes and solutions to fix the issue, you can easily resolve this problem yourself. Follow the steps for checking and adjusting to enhance your shopping experience, making it smoother and more convenient.
