Even those who frequently fly with VietJet Air may not be fully informed about the different check-in options the airline currently offers. Let's dive into the details with the article below.
CHECK-IN AT THE AIRPORT
When choosing to check-in at the airport counter, passengers must follow these steps:
- Step 1: Head to the VietJet check-in area at the airport and wait in line for your turn.
- Step 2: Present your flight ticket or VietJet booking code/ electronic ticket number (for GDS tickets) along with your ID for the check-in agent to issue your boarding pass and process your luggage (if applicable). The agent will also inspect your carry-on baggage to ensure it meets the flight's requirements.
- Step 3: Double-check the information on your boarding pass, including your Name, Flight Number, Seat Number, Boarding Time, and Gate Number.
- Step 4: Proceed to the departure area (for international flights) and to the security checkpoint. Place your carry-on baggage and personal items such as jackets, hats, belts, shoes, etc., through the security scanner.
- Step 5: After completing all procedures, be sure to monitor the flight display board and wait near the departure gate to board your flight.

Checking in at the airport counter is the most "traditional" and common method used by airlines.
ONLINE CHECK-IN
Currently, VietJet Air's online check-in system is ready to serve passengers flying both domestically and internationally. With just a click and a few simple steps, passengers can easily check in online before their flight through VietJet Air's official website or app, while also enjoying the freedom to choose their seats for free, ensuring a relaxing flight experience without the need to wait in line at the counter.
- Step 1: Access the online check-in section of VietJet or the VietJet Air mobile app.
- Step 2:
+ Enter your flight information.
+ Fill in all the required information on the screen, including the booking code and your name written without accents.
- Step 3:
+ Select the flight and passengers.
+ Chọn chuyến bay đủ điều kiện làm thủ tục
+ Chọn hành khách trên chuyến bay cần làm thủ tục
- Bước 4: Lựa chọn chỗ ngồi
+ The screen will display the aircraft cabin layout, allowing passengers to select their preferred seat.
+ Seats marked in green are available; yellow seats are currently selected; gray seats are either already chosen or unsuitable, and red seats are premium options.
- Step 5: Complete the online check-in process.
+ Confirm passenger information and the airline's transport regulations.
+ Then, complete the online check-in process. Passengers can choose to receive their boarding pass via email or download it directly to their phone.
+ If the online check-in is completed and the passenger has no checked luggage, they can proceed directly to the security checkpoint and the departure gate without needing to visit the check-in counter.
• Lưu ý:
Làm thủ tục trực tuyến không áp dụng cho các trường hợp sau:
+ Khách bị hạn chế khả năng vận động hoặc cần trợ giúp đặc biệt.
+ Passengers traveling with infants (under 2 years old) or pregnant women.
+ More than 10 passengers flying under the same booking reference.
+ Passengers traveling with checked luggage.

Experience a smooth and easy check-in process with VietJet Air by using online check-in.
COMPLETE THE CHECK-IN PROCEDURE AT A KIOSK (only available for domestic flights)
Step 1: Make sure to have all your documents ready and arrive early at the airport.
Ensure you have all the essential personal documents ready for your flight.
Arrive at the airport at least 1 hour before your flight and locate the red VietJet check-in kiosk. These kiosks are typically found near the check-in counters.
Step 2: Interact with the touchscreen and input all required information as per your booking details. Then, enter your information and make the necessary selections.
Complete the check-in process.
Enter your booking code.
Select your flight.
Select the passenger to check in.
Choose your seat.
Review the baggage policy.
If one booking code is shared among multiple passengers, the check-in process can be done individually for each passenger or all together.
Step 3: Review the information and print the Boarding Pass.
If the Kiosk check-in is completed and the passenger has no checked baggage, they can proceed directly to the security checkpoint and then to the departure gate without needing to visit the check-in counter.
Step 4: Go through security and wait for your flight to depart.
Note:
Check-in at the kiosk is not available in the following cases:
Passengers traveling with infants (under 2 years old).
Guests with limited mobility or those requiring special assistance.
Groups of more than 100 passengers under the same booking reference.
Passengers with checked baggage.

VietJet Air kiosk check-in is currently only available for domestic flights.
It's essential for passengers to ensure they have the required identification documents, regardless of the check-in method they choose. Be sure to prepare all necessary travel documents, including an ID card, citizen identification, passport, visa, and any other required paperwork as per the regulations of the destination country.
We hope the helpful information above will assist Mytour customers in preparing well for their upcoming flights. Don't forget to contact the Mytour hotline at 1900 2083 for quick and efficient booking of VietJet Air tickets.
T.Ba, 03/10/2023 15:02