A Beginner's Guide to Online Check-In with Vietjet

Steps for Online Check-In with Vietjet Air

1. Guide to Online Check-In with Vietjet Air

2. Online Check-In with Vietjet Air at Kiosk (For Domestic Flights Only)

• Step 1: Arrive at the airport at least 2 hours before departure and locate Vietjet’s red check-in kiosk, usually placed near the check-in counters.
• Step 2: Use the touchscreen to enter required details such as your booking code and passenger name as shown in your booking confirmation email. Click “Search Booking” and follow the on-screen instructions. If there’s a shared booking code for multiple passengers, you’ll need to select each person individually to assign seats. After completing check-in for one person, return to the main screen and repeat the process for the next passenger.

• Step 3: Carefully review all the information and click “Continue.”
• Step 4: Select your preferred seat and confirm it, similar to the online check-in process. Then, confirm the completion of check-in and print your boarding pass.
• Step 5: Proceed through security and head to the boarding area to wait for your flight’s departure.

Advantages and Limitations of Online Check-In with Vietjet Air

1. Advantages of Online Check-In with Vietjet Air

• You can freely choose your preferred seat on the plane instead of being assigned whatever is left during counter check-in.
• There’s no need to arrive at the airport hours early to wait in line for check-in. Simply complete the process online before heading to the airport.
• With just a few simple steps on your internet-connected phone or computer, you can quickly and easily complete the check-in process.

2. Limitations of Online Check-In with Vietjet Air

• Certain passengers, such as unaccompanied minors, individuals with disabilities, or those requiring special assistance, may not qualify for online check-in.
• If you have checked baggage, you’ll still need to visit the counter to drop off your luggage and collect your boarding pass.

Important Notes for Online Check-In with Vietjet Air

1. Notes for Vietjet Air Domestic Flights

• You can complete online check-in from 24 hours to 1 hour before the scheduled departure time. Ensure you finish the process within this window to avoid unnecessary complications. 
• Regardless of which domestic airport you’re flying from, you can use Vietjet Air’s online check-in service.

2. Notes for Vietjet Air International Flights 

• Vietjet’s online check-in is available for flights departing from airports such as Noi Bai (HAN), Melbourne (MEL), Sydney (SYD), Brisbane (BNE), New Delhi (DEL), Ahmedabad (AMD), Mumbai (BOM), Narita (NRT), Hong Kong (HKG), Kuala Lumpur (KUL), Incheon (ICN), Singapore (SIN), Haneda (HND), Fukuoka (FUK), Kansai (KIX), and Nagoya Chubu (NGO).
• Online check-in can be completed from 24 hours to 90 minutes before departure.
• After completing online check-in, passengers must visit the Online Check-in counter at the airport for staff to verify travel documents in compliance with immigration regulations and to check in luggage (if applicable).

3. Documents Required for Boarding

• The boarding pass issued after online check-in (printed on A4 paper).
• Required identification documents for international flights, including visas and related paperwork.

Who Cannot Check In Online with Vietjet Air?

• Passengers with limited mobility or requiring special assistance: These passengers must visit the check-in counter for ground staff to assess their situation and provide appropriate support. By checking in at the counter, staff can also assist these passengers in boarding the plane smoothly and conveniently, rather than having them navigate the process independently. 

• Passengers traveling with infants (< 2 years old) or pregnant women: Vietjet requires passengers traveling with infants under 2 years old or pregnant women to check in at the airport counter. This allows staff to verify and ensure the safety and convenience of young passengers or pregnant women.
• Groups with more than 10 passengers under one booking code: For large groups, checking in at the counter ensures accurate and efficient verification of information and seat allocation for each member.
• Passengers with checked baggage: Those carrying checked luggage must visit the airport counter to drop off their bags and receive their boarding pass. This process includes baggage inspection, weight checks, and ensuring luggage is transported to the destination as scheduled.

• Document Verification: Passengers must visit Vietjet’s Online Check-in counter at the airport for staff to verify and confirm documents such as the printed boarding pass, passport (for international flights), and related paperwork like visas if required.
• Baggage Drop (if applicable): If passengers have checked luggage, they need to bring their bags to the baggage drop counter for inspection and processing. The baggage counter closes 60 minutes before departure, so ensure you arrive on time to avoid delays!

• Security Check: After completing check-in and dropping off luggage (if applicable), passengers must proceed through security to enter the boarding area. Remember not to carry prohibited items, remove shoes, belts, and metal objects, and take electronic devices out of carry-on luggage for separate scanning, #teamMytour!
• Waiting for Boarding: Once through security, passengers can head to the waiting area until boarding begins. Ensure you’re at the correct boarding gate as indicated by the airport and your flight information on the ticket.

Vietjet Air Check-In Counter Opening Hours

• Domestic Flights: Counters open 2 hours before the scheduled departure time.
• International Flights: Counters open 3 hours before departure.

Vietjet Air Boarding Gate Closing Time

Important Notes When Departing from Vietnam

1. Required Documents for Departure from Vietnam

• Passport: The most crucial document required for international travel. For domestic flights, a national ID card can be used instead. If traveling with a child without a passport, don’t forget to bring their birth certificate!
• Visa (if required): For countries requiring a visa for tourism or business, passengers must have a valid visa for entry.

• Flight tickets and hotel bookings: These documents confirm your travel itinerary and return plans.
• Medical certificates (if required): Some countries may require medical certificates during specific periods. Research the requirements of your destination to ensure a smooth journey.
• Travel insurance (if applicable): Ensures coverage for medical expenses and other travel-related issues.

2. Prohibited Items When Departing from Vietnam

• Sharp metal objects such as scissors, knives, sewing needles, nail files, etc.
• Flammable or explosive materials like paint, lighters, matches, gas canisters, solvents, and thinners.
• Weapons, corrosive substances, explosives, firearms, swords, acids, mercury, thermometers, radioactive materials, etc.
• Toxic, infectious, or bleaching agents.

3. Restricted Carry-On Items When Departing from Vietnam

4. Maximum Cash Limit for Passengers Departing from Vietnam

• Foreign currency cash: 5,000 USD or equivalent in other foreign currencies.
• Vietnamese dong cash: 15,000,000 VND.