As one of the busiest airports in Germany, navigating and transiting here can be quite complex. Thus, having the essential information prepared in advance is crucial. To help ensure a smooth overseas trip, Mytour has put together a detailed guide on how to get from Vietnam to Hamburg Airport. We invite you to check it out for valuable insights.

Hamburg is one of the busiest airports in Germany
1. Terminal systems, check-in counters, and baggage regulations at Hamburg Airport (Germany)
Hamburg is the second-largest international airport in Germany, located about 8 kilometers north of Hamburg's city center, in the Flughafen district.
Hamburg Airport is designed with three separate passenger terminals, forming the "SkyWorld" complex. This consists of four spacious floors, including a central reception area and Terminals 1 and 2 on either side, all interconnected by a southern walkway leading to the waiting areas.
Terminal 1 consists of the following floors:
- Ground floor: features a subway station, a pharmacy, and a luggage check-in service point.
- First floor: includes check-in counters 1 to 6, an information desk, a customs area, a waiting lounge, and free internet access zones.
- Second floor: Prayer room, conference center, lobby, restaurant, and tour desk counters.
- Third floor: Restaurants, eateries, and lounges catering to passenger needs.
Terminal 1 serves flights from airlines such as: Aer Lingus, Aeroflot, Aerosvit, Air Baltic, Air Berlin, Air Cairo, Air Europa, Air France, Air Malta, Air Transat, Air Qua, AMC Airlines, American Airlines, Atlasjet International Airways, Blue Wing, British Airways, Brussels Airways, Bulgaria Air, Cathay Pacific Airways, Correndon Airlines, CSA Czech Airlines, Delta Air Lines, easyJet, Emirates, Estonian Air, Finnair, FlyBe, FlyGotland, FlyLAL, Futura, Germania, Hapag-Lloyd Express, Hapag-Lloyd Flug, Iberia, Intersky Luftfahrt GmbH, Iran Air, Japan Airlines, KD Avia, KLM, LTE International Airways, LTU, MAT Macedonian Airlines, Menajet, Norwegian Airlines, Onur Air, Pegasus Airlines, Qantas Airways, Rossiya, Sky Airlines, Sunexpress, TUIfly, Turkish Airlines, and VLM Airlines...
Terminal 2 consists of the following floors:
- Ground floor: Airport offices, car rental counters, a post office, and baggage service request counters.
- First floor: Check-in counters 7 to 10, and an information desk.
- Second floor: Lobby and conference center.
- Third floor: Area with restaurants and shopping outlets.
Terminal 2 handles flights from airlines such as: Air China, Air Canada, Air New Zealand, all Nippon Airways, Atlas Blue, Austrian Airlines, Blue 1, British Midland Airways, Cirrus Airlines, Condor, Croatia Airlines, Deutsche Lufthansa, Germanwings, LOT Polish Airlines, Luftfahrtgesellschaft Walter, Lufthansa, SAS, Shanghai Airlines, Singapore Airlines, South African Airways, Spanair, Swiss International Airlines, Sylt-Air, TAP Portugal, Thai Airways, Tunisair, United Airlines, and US Airways….

Inside Hamburg Airport Terminal
Important baggage regulations when arriving at Hamburg Airport
Free checked baggage allowance:
The free baggage allowance may vary depending on the airline. Mytour recommends that you always label both the inside and outside of your luggage with your name and address.
Carry-on baggage:
- Each airline has its own specific regulations regarding the weight and size of carry-on luggage. After booking a flight to Hamburg, Mytour staff will provide you with detailed advice on this matter.
- Important documents and valuable items should be placed in your carry-on baggage rather than in your checked luggage.
- Only a small amount of liquids can be carried in your carry-on baggage on flights departing from the EU.
- Before departure, make sure to check with your chosen airline about any restricted items you may not bring in your carry-on baggage. Typically, these items include:
+ Weapons and similar items capable of firing projectiles, including replica firearms.
+ Sharp and pointed objects, such as knives, scissors with blades longer than 6 cm, nail files, screwdrivers, and bottle openers.
+ Explosive materials and flammable substances, such as fireworks (including party poppers), torches, cap guns, spray paint cans, and camping stove gas canisters…
Baggage handling:
- Luggage trolleys are available for your convenience to move around the terminal buildings and at the terminal entrance. Baggage transport services are also offered here.

Hamburg Airport baggage service area
2. Airlines flying to/from Hamburg Airport
To cater to both domestic and international travelers looking for flights to Hamburg, there are several airlines operating flights from Vietnam to Hamburg, such as Finnair, Turkish Airlines, Singapore Airlines, Vietnam Airlines, Thai Airways, Austrian Airlines, Emirates, Dragonair, Hong Kong Airlines...
3. Important tips for immigration procedures at Hamburg Airport
Step 1: Complete procedures at the customs counter
- Here, you will present your passport/visa. The customs officer may stamp your documents or attach additional paperwork. You may also be asked a few questions regarding your entry, even if your documents are valid.
- Fill out the customs declaration form of the destination country: You can ask the flight attendants for the form before landing or find it at check-in counters to save time during the airport procedure.
- Queue according to the regulations: Depending on the type of passport you are using for immigration procedures, present your passport, flight ticket, and the customs declaration form of the destination country.
Step 2: Retrieve your luggage and proceed to the exit
- The luggage you checked in during the check-in process will appear on the baggage carousel. There may be multiple carousels labeled with numbers or instructions. Check the electronic display/information board to identify the carousel for your flight. Around this area, you will find trolleys to help you transport your belongings conveniently.
- If you cannot find your luggage, immediately report it to the Lost and Found department or contact the airline of your flight at the designated area nearby. Make sure to provide the corresponding baggage claim ticket for the lost luggage.
- In developed countries such as Germany, be aware that there are two types of exits. If you are carrying taxable items, you must proceed to the designated exit for customs declaration and tax payment. If you do not have taxable items, you can exit through the 'Nothing to Declare' door.
- To find out which items are subject to taxation, you can check in advance through the internet, the German embassy, or ask at the Vietnamese airport before boarding your flight.
- Items such as cigarettes, spirits, perfumes, and others are subject to a limit on the quantity each passenger can bring. If you exceed the allowed amount, you will be required to pay taxes.
4. How to travel from Hamburg Airport to the city center
Hamburg Airport is located approximately 8 km to the north of the city center. There are several transportation options available for you to travel this distance, including the following types of transport:
Car Rental:
From Hamburg Airport to the city's central areas, you can follow these routes:
From Schleswig-Holstein, take the A7 motorway and exit at Schnelsen-Nord; from Mecklenburg-Vorpommern, use the A1 and A24 highways, exiting at Horn (A24); and from Lower Saxony, take the A7 motorway and exit at Schnelsen-Nord.
Bus:
You can find the departure points for the HVV buses and the airport express buses just outside the terminal. The journey from the airport to the city center takes about 20–25 minutes, with a ticket price of 1.5 USD per ride.
Train:
The Hamburg Airport train station is located directly across from the passenger terminals and is served by the S-Bahn S1 line. Trains depart every 10 minutes for a 25-minute journey between the airport and Hamburg Hauptbahnhof (the main train station). It is also connected to the U-Bahn U1 at the Ohlsdorf station.
Taxi:
Taxis are available 24 hours a day at the taxi stands located in front of Terminal 1 and 2. All taxis are metered and no advance reservation is required. The fare can be negotiated with the driver for any trip to or from locations outside of Hamburg. A taxi ride to the city center takes around 30 minutes, with a fare of approximately 20 USD per ride.

5. Overview of Facilities at Hamburg Airport
The SkyWorld complex features a variety of restaurants offering dining services and shops selling souvenirs and EU duty-free items.
Free Wi-Fi is available at Hamburg Airport for 24 hours. Connect to the “HAM AIRPORT FREE WIFI” network. Additionally, internet kiosks are located in the following areas: T2, landside, and Arrivals (with printing services available).
- The Airport Model Exhibition - A miniature replica of Hamburg Airport. You will be able to see every detail of Hamburg Airport, including all buildings, taxiways, runways, and landing strips, all at a 1:500 scale. The ticket price for the exhibition is 4.50 USD (for adults). The program lasts approximately 45 minutes.
- Information Desk: Here, you can ask general questions about the airport or your flight, book hotel rooms, send money, send faxes, etc. The desk is located in the arrivals area of the terminal.
- You can easily find currency exchange desks or ATMs in Terminal 1, Level 0, as well as at pier C08, gate B20.
- Children's Play Area - Location: Terminal 1 (3rd floor) and Terminal 2 (3rd floor).
- Dental Services - Location: Airport Plaza, landside, House D / Level 2. Open from 09:00 AM to 06:00 PM, Monday to Friday.
- You can easily enjoy shopping activities at the 40 retail duty-free stores in the Airport Plaza area (1st floor). Most stores are open daily from 09:00 AM to 09:00 PM.
- Laundry Services: On-site laundromats are available at the ground floor of Terminal 1.
- Luggage Storage and Lockers: You can store your luggage and personal items at the main hall of Terminal 2, Hamburg Airport. The fees are as follows:
+ 3 USD per day for a small suitcase
+ 4 USD per day for a standard suitcase
+ 5 USD per day for oversized luggage or items (surfboards, bicycles, etc.)
+ 4 USD per week for a small item (knife, documents, etc.)
- Luggage trolleys: Available at the parking lot. A deposit of 0.5 USD to 1 USD is required.
- Massage: Traditional acupuncture and Western therapy methods are available at gate A20 / C15, Level 1, Terminal 1. Service rates are approximately 15 USD for 10 minutes.
- Prayer room: Location: Terminal 1, Level 2, behind the main hall. Opening hours: 6 AM to 10 PM.

Hamburg Airport offers a complete range of amenities for passengers
There are many hotels around Hamburg Airport where you can stay if you have a long transit time or simply prefer accommodation near the airport for convenience.
Some hotels offer great services at affordable prices that you may want to consider, such as:
+ Radisson Blu Hotel Hamburg Airport - Connected to Airport Plaza via a pedestrian bridge, both terminals are within 100 meters walking distance from the hotel. Prices for a double room here typically range from 60 USD to 80 USD per night.
+ Courtyard Hamburg Airport - (7 minutes from the airport), the hotel offers a free airport shuttle upon request. Prices for a double room here generally range from 76 USD to 80 USD per night.
+ Ocks Hotel Garni - (10 minutes from the airport), the hotel provides a free one-way airport shuttle, with a second trip costing 400 USD each way. Prices for a double room here usually range from 90 USD to 120 USD per night.
+ Leonardo Inn Hotel Hamburg Airport – Address: Zeppelinstr. 12 (formerly Airlines Hotel Hamburg), 22335 Hamburg, Germany. This 3-star hotel offers free shuttle service from the airport, with room rates ranging from 50 USD to 80 USD per night.
We hope the useful information shared by Mytour.vn in the article above will help you have a smooth and enjoyable journey to Hamburg Airport (Germany).
T.Hai, 20/01/2025 16:02
