Buzz
Hong Kong, often referred to as the 'City that Never Sleeps,' is renowned for its stunning beauty and its lively, dynamic atmosphere that never fades, day or night. Join Mytour.vn as we delve into the exciting world of Hong Kong International Airport, packed with essential information to help you prepare for a smooth and comfortable journey ahead.
Overview of Hong Kong International Airport
Location
Hong Kong International Airport is located on Chek Lap Kok Island, about 30 km northwest of downtown Hong Kong. The airport is also commonly known as Chek Lap Kok Airport.
How many terminals does Hong Kong Airport have?
Hong Kong International Airport consists of two terminals (Terminal 1 and Terminal 2), along with a North Satellite Concourse, a Midfield Concourse, and several other buildings housing the headquarters of airlines such as Cathay Pacific, Cathay Dragon House, Air Hong Kong, and Hong Kong Airlines.
Terminal 1
This is a large terminal, ranked as the third-largest passenger terminal in the world with an area of 71,000 square meters, following Terminal 3 at Dubai International Airport and Terminal 3 at Beijing Capital International Airport.
Terminal 2
This is an additional project designed to support Terminal 1 in check-in procedures and assist passengers departing without gate or transportation details. Currently, most service providers have relocated their operations to Terminal 2, including SkyPlaza.
North Satellite Concourse
This lounge is designed for narrow-body aircraft and features 10 aircraft boarding gates for passengers. A shuttle bus service operates every 4 minutes to transport passengers between this lounge and Terminal 1.
Midfield Concourse
This area includes 20 aircraft parking stands, 18 retail stores, and 4 dining establishments.
Getting Between Hong Kong Airport and the City Center
To travel between the airport and downtown Hong Kong, passengers can choose from the following options:
MRT Airport Express Train
This is considered the fastest way to travel between the airport and the city center, with a journey time of about 24 minutes. Trains depart every 10 minutes from 5:54 AM to 11:28 PM, and every 12 minutes from 11:28 PM to 12:48 AM daily.
Benefits of using the MRT Airport Express:
- Very quick travel time.
- Passengers can take advantage of the free city check-in service at both Hong Kong and Kowloon stations, available from 90 minutes up to one day before the flight departure. Please reach out to your airline for more details.
- Free shuttle bus service is available from Kowloon or Hong Kong stations to most hotels and major transport points within the city.
- Passengers can access free luggage services at all Airport Express train stations.
Public bus services
The bus routes at Hong Kong Airport are always available, providing passengers with a convenient and affordable transportation choice.
There are various bus types based on routes, including Airbus, External Bus, Overnight Express Bus, Overnight Bus, and Shuttle Bus services for airport transfers.
All buses are equipped with signs in Cantonese, Mandarin, and English, making it easier for passengers to navigate and understand.
Taxi
At Hong Kong International Airport, taxis offer a convenient door-to-door service to and from the airport. Arriving passengers can catch a taxi at the designated taxi stand located on the left side of the arrivals hall outside the terminal.
In Hong Kong, taxis are color-coded based on their operational areas. Specifically:
- Urban taxis (red): They operate in most areas of Hong Kong, except for some parts of Tung Chung Road and the southern roads of Lantau.
- New Territories taxis (green): They mainly operate in the northeastern part (north of Sha Tin) and the northwestern part (north of Tsuen Wan) of the New Territories.
- Lantau taxis (blue): These taxis only operate on Lantau Island and Chek Lap Kok Island.
All taxis are authorized to provide services at the passenger terminals of Hong Kong International Airport.
Note: When taking a taxi in Hong Kong between the airport and the city center, passengers may be charged an additional luggage fee. To confirm, it's best to ask the driver before using the service.
Hotel Shuttle Service
If you have booked a room at a large hotel in Hong Kong, the hotel typically provides an airport shuttle service. Even if you haven't booked a hotel with this service, you can still arrange it by contacting Vigor Airport Shuttle Service, which specializes in hotel shuttle services. Visit the Commercial Services counter at Arrival Hall B, Terminal 1 for assistance.
Some hotels offering airport shuttle services include: Disney Hollywood Hotel, Hong Kong Disneyland Hotel, Hong Kong SkyCity Marriott Hotel, Novotel Citygate Hong Kong, and Regal Airport Hotel.
Is it possible to sleep overnight at Hong Kong Airport?
Hong Kong International Airport operates 24/7, so it is possible to stay overnight at the airport. However, finding a comfortable spot to sleep can be challenging as there are very few long benches, and most of the seats lack armrests. Additionally, the airport tends to be quite noisy at night, making it less ideal for sleeping.
Airport Hotels
Booking a hotel is a great option for a comfortable overnight stay at the airport. You can consider the following hotels:
- Regal Airport Hotel: Located near Terminal 1, the hotel is just a 2-minute walk or 1-minute shuttle ride from the airport. Rooms are available for check-in from 9:00 AM to 9:00 PM daily.
- Novotel Hotel Citygate: Situated 5 minutes by car from the airport, it offers an airport shuttle service between check-in counter B16 at the arrivals hall and the hotel. Shuttles run every 15 minutes from 6:00 AM to 11:45 PM.
- SkyCity Marriott: Just 5 minutes by car from the airport. It offers a shuttle bus service every 20 minutes. The shuttle waits at Bay 29/30 in Terminal 2, running from 5:10 PM until 12:50 AM the following day.
To explore more nearby hotels close to the airport that suit your preferences, you can visit trusted booking websites such as TripAdvisor.com, Booking.com, and Agoda.com.
Amenities at Hong Kong International Airport
WiFi/Internet
At Hong Kong Airport, WiFi is available for FREE. Simply connect to the HKAirport Free WiFi network without needing any prior registration. Please note that WiFi signal strength may vary across different areas of the airport.
If you don't have a mobile device to access the internet, you can use free desktop computers located at the airport. Hong Kong Airport offers 36 locations with 94 desktop computers inside Terminal 1 and the Midfield Concourse. Additionally, there are 6 computers available in the Internet area on the Departure Level of the North Satellite Concourse lounge.
ATM/ Cash Withdrawal
You can withdraw cash at the following ATM locations in the airport:
- Bank of China, HSBC, and Citibank at Terminal 1.
- HSBC and Bank of China are located at Terminal 2, on the 3rd floor.
- Travelex ATMs, offering foreign currency exchange, are available 24/7 at Ground Level, the airport, and Terminal 1.
Currency Exchange
There are at least 25 banks and currency exchange kiosks located throughout the airport, both in the airside and landside areas. Operating hours vary by kiosk, with the earliest opening at 5:00 AM and the latest closing at 11:30 PM.
Airport Ambassadors
If you happen to be lost and need assistance finding your way, look for airport staff wearing red jackets. These individuals, known as Airport Ambassadors, are available to guide, assist, and help you reach your desired location within the airport.
Aviation Discovery Center
While waiting, you can take the opportunity to learn about the history of aviation in Hong Kong through various exhibitions and aviation-themed attractions.
Location: Landside, 6th floor, Terminal 2.
Opening hours: 11 AM - 10 PM (Monday to Friday), 9:30 AM - 11 PM (Saturday, Sunday, and holidays).
Facilities for Childcare
Throughout the airport, there are approximately 39 nursing rooms, each equipped with facilities for newborn care and diaper changing stations. Of these, 17 nursing rooms are located at Terminal 1, 5 rooms are in Terminal 2, 4 are in the North Satellite Concourse lounge, 11 are in the Midfield Concourse, and 2 are in the SkyPier (high-speed ferry terminal). Baby strollers are available for free, but only in the airside area (the area after security checks).
Banking services are available at the airport.
Currently, the following banks are operating at Hong Kong Airport:
1. Bank of China: Landside area, check-in hall, 7th floor, Terminal 1.
HSBC Bank: Landside area, reception hall on the arrival level, 5th floor of Terminal 1; landside area, 6th floor of Terminal 2.
Caring Corner
Caring Corner is a special space designed for passengers with disabilities, pregnant women, and the elderly to relax with comfortable seating and a TV.
Location: At Terminal 1:
Airside, near gates 1 and 36, 6th floor.
Airside, Transit area E1, 5th floor.
Airside, Transit area E2, 5th floor.
Children's Play Area - Kids' Lounge
TV Lounges: These lounges are specifically designed for children, featuring colorful decor and TV screens showing children's programs. There are also various games available. The airport has six TV Lounge locations: Airside, departure level, near gates 1, 15, 41, and 60 in Terminal 1; Airside, departure level, near gates 210 and 212 in the Midfield Concourse lounge.
There are two play areas at Hong Kong Airport: one is located in the airside area, on the departure level between gates 23-25 of Terminal 1; the other is also in the airside area, on the departure level between gates 509-510 of the North Satellite Concourse lounge.
Additionally, the airport hosts a unique exhibition called the Dream Come True Education Park, an interactive educational display designed for children to experience real-life situations. It is located in the landside area, on the 6th floor of Terminal 2, and is open daily from 9:30 AM to 7:00 PM.
Drinking water stations available.
At Hong Kong International Airport, there are several locations offering free drinking water, including both hot and cold options. It's also convenient for making tea or enjoying instant noodles. Over 50 water stations are available throughout the airport.
Locations providing free drinking water include:
- Airside, departure hall, 6th floor, near gates 1, 15, 26, 34, 44, and 61, Terminal 1.
- Airside, departure hall, 4th floor, near Women's Restroom 4.3, Terminal 1.
- Airside, arrival hall, 5th floor, close to Transit Area E2, Terminal 1.
- Airside, departure hall, 5th floor, North Satellite Concourse SkyPier.
- Airside, departure hall, 4th floor, opposite gates 5 and 6, North Satellite Concourse SkyPier.
Duty-Free Shopping
Duty-free shopping outlets are available in both the departure and arrival areas of Terminal 1, on the 3rd floor of Terminal 2, and the 4th floor of SkyPier. Additionally, numerous high-end fashion retail stores, specialty shops, tea, and traditional Chinese medicine shops are scattered throughout the airport.
Food and Beverages
There are numerous food and drink outlets throughout the airport. However, below are the 24-hour options that would be more convenient for passengers who may need to stay overnight.
At Terminal 1:
- Ajisen Ramen: airside, east departure hall, 7th floor; airside, Midfield Concourse departure lounge, 6th floor.
- Hung Fook Tong: landside, departure check-in hall, 7th floor.
- McDonald’s: airside, central departure lounge, 6th floor; landside, departure check-in hall, 7th floor.
- 7-Eleven Convenience Store: landside, arrival lounge, 5th floor; airside, pre-immigration arrival lounge, 5th floor; landside, departure check-in hall, 7th floor.
- Cafe de Coral: airside, departure hall, east section, 7th floor.
At Terminal 2:
- 7-Eleven Convenience Store: landside, 3rd floor, with 2 locations.
- Hung Fook Tong: landside, 3rd floor.
Golf Course
Hong Kong Airport offers a golf course to meet the needs of passengers. The Nine City Nine Eagles is located near Terminal 2. You can reach it by shuttle bus departing from Gate 18 in Terminal 2.
GreenLive AIR
GreenLive AIR is an indoor golf facility with both 9-hole and 18-hole courses. Here, you can also receive souvenirs from GreenLive AIR. Location: Landside, 6th floor, Terminal 2. Opening hours: 9 AM - 9 PM.
IMAX Cinema
At the UA IMAX Theatre Airport, enjoy both 2D and 3D movies on the largest IMAX screen in Hong Kong. Location: Landside, 6th floor, Terminal 2. Hours of operation: 11 AM - 10 PM (Monday to Friday), 9:30 AM - 10 PM (Saturday, Sunday, and public holidays).
Airport Information Desk
There are approximately 11 customer service centers (information desks) throughout the airport to assist passengers with directions, listen to requests, and address any passenger inquiries.
Airport Luggage Storage and Lockers Service
At Terminal 1: Open from 5:30 AM to 1:30 AM the following day.
Location: Level 5, Arrival Hall.
At Terminal 2: Baggage claim operates from 9:00 AM to 9:00 PM, with baggage return available 24/7.
Location: Level 3, Shop 001.
Điểm sạc điện thoại sân bay (Mobile Charging)
Trên khắp sân bay có khoảng hơn 3.500 điểm sạc điện thoại. Có sẵn phích cắm và cáp nối USB. Ngoài ra còn có các điểm sạc không dây tại các cửa ra tàu bay số 1, 15, 33 và 34.
Hiệu thuốc (Pharmacy)
There are a total of 12 pharmacy locations across the airport, located in Terminal 1, Terminal 2, and the SkyPier lounges. Opening hours vary by location, with the earliest opening at 7 AM and the latest closing at 1 AM the following day.
Post Office
Hong Kong International Airport has one post office, located near Check-in Counter F in the check-in area, landside, Terminal 1.
Prayer Room
Passengers in need of a quiet space for prayer can visit the following locations at the airport:
- Terminal 1: Airside, 6th floor, near Gate 42.
- North Satellite Concourse: Airside, 5th floor, near Gate 501.
- Midfield Concourse: Airside, 6th floor, near Gate 211.
The prayer room is open 24/7.
Rest Zone
If you need a comfortable place to relax during your transit at the airport, you can visit the Departure Hall, near Gates 21, 34, 41, and 61.
Shower Rooms
Location: Plaza Shower Relaxation Lounge, 7th floor, east side of the departure hall, Terminal 1. Open 24 hours.
Smoking Area
At Hong Kong airport, passengers are permitted to smoke only in designated areas.
Experience the indulgence of our Spa Salon services, designed to refresh and rejuvenate, offering everything from soothing massages to luxury beauty treatments.
Our Spa Salon services include a range of treatments such as massages, manicure and pedicure services, beauty care, and the sale of organic skincare products from the trusted Wellness Spa Salon.
Location: Airside area, North departure lounge, 6th floor, Terminal 1. Opening hours: 8:30 AM - 10:30 PM.
Airlines operating flights to and from Hong Kong International Airport
Hong Kong International Airport serves both domestic and international flights from various carriers such as Air Busan, Air New Zealand, Air Seoul, Aeroflot, Air Canada, Air France, Bangkok Airways, British Airways, Garuda Indonesia, Singapore Airlines, and more.
From Vietnam, direct flights to Hong Kong International Airport are available with Vietnam Airlines, Jetstar Pacific, and VietJet Air.
For detailed information about flight routes, airfare to Hong Kong, flight frequencies, and to get the best support, contact Mytour's customer service at 1900 2083 for personalized assistance.
We hope this article provides helpful insights, making your upcoming flight to/from Hong Kong International Airport a smooth and pleasant experience.
Mytour wishes you a safe and enjoyable flight, and a meaningful journey to explore Hong Kong.
T.Hai, 06/01/2025 16:21
