Buzz
Although Vietravel Airlines is a relatively new airline, it has quickly gained the favor and trust of many passengers. This young airline offers a variety of exceptional flight services that make it easy for travelers to enjoy some of the best flying experiences.
Priority check-in services
Priority check-in counter of Vietravel Airlines
When flying with Vietravel Airlines, you won't have to worry about being late or waiting for long hours at the airport. With the airline's “Priority Check-in” service, you can head directly to Vietravel Airlines' priority check-in counter to enjoy quick and convenient assistance with your check-in process.
- Service price:
+ The fee is 100,000 VND per person per domestic flight leg
(The service fee above does not include VAT)
- The benefits for our valued customers:
+ Enjoy priority fast check-in services
+ Save time without having to wait in long lines
- Purchase service:
You can book the “priority check-in” service when purchasing your flight ticket, or opt to add the service up to 4 hours before your departure at:
+ The Booking Management section on the airline's website
+ Contact the Customer Care Hotline at 19006686
+ Contact the ticket offices and agents of Vietravel Airlines
+ At the airport: Directly reach out to Vietravel Airlines staff at the airport.
Note:
- If you have purchased the Priority Check-in service, please proceed to the priority counter for assistance.
- The Priority Check-in service is only available at the check-in area and does not include other areas such as security checkpoints or the departure gate.
Seat selection service
Enjoy more comfortable seating when flying with Vietravel Airlines
1. Spacious legroom seats
- Offering 43% more space compared to regular seats, providing ample room to stretch your legs comfortably and relax. Service price is 150,000 VND (excluding VAT).
- Conditions for legroom seats in emergency exit areas:
+ Passengers between 15 and 60 years old, capable of assisting others in case of an emergency.
+ Seat selection is not available for passengers with hearing or visual impairments, disabled passengers, those traveling with young children, or pregnant women.
2. Front row seats
You will be seated in a quiet area and can disembark the plane first. The front row seats are located in rows 04-05 at the front of the aircraft. Service price is 50,000 VND excluding VAT.
3. Standard seats
For the remaining seats on the plane, if you book early, you can choose a window seat for a scenic view or an aisle seat for easier movement and personal convenience. The service fee is 30,000 VND excluding VAT.
Note: Vietravel Airlines does not guarantee seating arrangements for groups of two or more passengers to sit together. It is recommended to book seats in advance to ensure sitting together for a small additional fee.
Private lounge service
Exclusive lounge service with various amenities
With Vietravel Airlines' private lounge service, you can enjoy a peaceful and private space amidst the busy airport. Here, you can relax and take care of all your personal matters. Additionally, there are several premium amenities available, such as:
- A comfortable and quiet environment
- A variety of free, unlimited food and beverages
- Free wireless internet (Wi-Fi) access
The private lounge service is available at several domestic airports, including:
+ Ho Chi Minh City - Le Saigonnais Business Lounge
+ Hanoi - NASCO
+ Da Nang - Vietnam Airports Corporation Business Lounge
+ Hue - Vietnam Airports Corporation Business Lounge
+ Phu Quoc - Vietnam Airports Corporation Business Lounge
+ Cam Ranh - The Champ Lounge
- How to book lounge services
The optimal package includes one voucher for access to the private lounge. Customers purchasing other service packages can either add lounge access when booking or purchase it later via the Booking Management system.
- Cancellations and changes
Cancellations/refunds are subject to the fare conditions.
- Methods to purchase private lounge access
Purchase through the airline's website, contact the customer service hotline at 19006686, buy through authorized agents or ticket offices of Vietravel Airlines, or reach out to Vietravel Airlines staff at the airport or check-in team.
If you wish to book a flight or need additional information regarding your journey, you can contact the Mytour hotline 1900 2083 for personalized and dedicated assistance.
March 11, 2022, 13:02, T.Sáu
