To ensure seamless travel experiences, particularly during the busy summer season, Pacific Airlines has recently reminded passengers about the necessary identification documents for air travel. Passengers are advised to review these guidelines.

- According to Pacific Airlines, passengers aged 14 and above must present a valid ID card, passport, or residence confirmation (permanent or temporary residence card) for air travel (birth certificates are not accepted).
- According to Document No. 2764/CHK-ANHK regarding the pilot implementation of using Level 2 personal identification accounts for air travel passengers, from June 1, 2023, to August 1, 2023, for domestic flights, passengers can now use a Level 2 electronic identification account (VNeID) in addition to the current travel documents. The Level 2 electronic identification account will hold the same validity as a Citizen Identity Card for transactions requiring its presentation.
Passengers who have already obtained a chip-embedded Citizen Identity Card can visit a public security office or, if in Ho Chi Minh City, Tan Son Nhat Airport to register for a Level 2 identification account. The process is quick and straightforward, involving fingerprinting and a photo, taking less than 5 minutes. With a Level 2 identification account, families can integrate various personal information into the VneID app, making air travel faster as both ticket codes and identification documents are accessible from a single smartphone.
The specific registration process is as follows:
Step 1: Verify the passenger's boarding pass. If the boarding pass is normal, the passenger is not on any blacklist, and the passenger is traveling on a chartered or special flight, the security personnel will proceed with the next steps.
Step 2: Request the passenger to open their Level 2 electronic identification account and enable the "Verify app via QR code" feature under the "Personal" section; then, ask the passenger to return to the "Home" page to generate an electronic identification QR code.

Step 3: The aviation security officer opens their Level 2 electronic identification account and scans the QR code from the passenger's Level 2 electronic identification account to verify the passenger's VNeID app.
If the QR code on the passenger's VNeID app cannot be scanned (due to network issues, electronic device malfunctions, etc.), security personnel will request the passenger to present an alternative form of identification for additional verification. If the passenger fails to provide valid identification, the aviation security officer will refuse to complete the security check process.
Step 4: Visually compare the passenger's photo on the Level 2 electronic identification account with the passenger themselves and cross-check the flight information with the details on the Level 2 electronic identification account.
Recommendation
- Pacific Airlines advises passengers during the pilot phase not to rely solely on the Level 2 electronic identification account, as issues with the phone or mismatched information without a valid Citizen Identity Card could prevent boarding. Therefore, passengers should still carry their identification documents as required.
- Families with young children should ensure all documents are officially stamped. Airport security does not accept photocopied identification documents, such as birth certificates, without a notarized seal confirming their authenticity.
We hope the useful information provided by Mytour above will help you prepare thoroughly for your upcoming flight. Additionally, if you need to book affordable flight tickets for your journey, contact the hotline 1900 2083 for prompt and efficient support from Mytour.
Thursday, June 15, 2023, 3:48 PM
