Buzz
With the ongoing complexities of the Covid-19 pandemic in Vietnam, VietJet Air has swiftly rolled out several measures to assist passengers whose flights are disrupted by the crisis. Check out the details with Mytour below.
Specifically, VietJet Air has quickly implemented a policy allowing FREE changes to flight times, dates, and even routes for all fare classes, including those typically not eligible for such changes.
SkyBoss and Deluxe fare classes have unlimited changes, while the Eco fare class (which typically does not allow free route changes) offers one free route change per ticket.
To submit a support request, passengers should prepare all necessary valid documents related to mandatory quarantine, residence, and provide complete information at the following link: https://eforms.vietjetair.com/Callcenter/RefundRequest.
Here are the detailed steps to request an online ticket refund:
Please visit the following link or scan the QR code: https://eforms.vietjetair.com/
Passengers must provide complete and accurate information.
Information must be verified through the provided email or SMS.
Lastly, receive your confirmation code (ID).
Additionally, passengers can access information, check flight status on VietJet Air's official website: www.vietjetair.com, the airline's official Facebook page, or visit any of the official VietJet Air ticket offices and agents nationwide.
With just 4 simple steps, passengers can easily and quickly submit an online refund request.
Previously, VietJet Air launched several promotions to meet passengers' travel needs for the Tet holiday. The latest offer includes a nationwide flight promotion with fares starting from 0 VND and an extremely special gift: a 15kg checked luggage allowance along with 7kg of carry-on luggage, both free of charge. The offer applies to tickets booked between 4/02/2021 and 28/02/2021.
Additionally, all customers purchasing tickets with VietJet Air from now until 20/02/2021 will have the chance to win millions of valuable prizes, including: cars worth up to 1.5 billion VND, unlimited Power Pass SkyBoss flight cards, HDBank savings certificates, a 2-day 1-night stay at a 5-star resort, domestic flight tickets, and many more prizes.
While enjoying Tet with VietJet Air's many promotions, passengers should not forget to fully comply with all Covid-19 prevention regulations such as: wearing a mask properly at the airport and throughout the flight; washing hands frequently with hand sanitizer; minimizing contact and avoiding crowds; and truthfully completing health declarations at https://tokhaiyte.vn.
For additional assistance regarding flight itineraries, ticket prices, or to book Tet 2021 flight tickets, passengers can contact Mytour via the hotline 1900 2083. Our professional and friendly team is ready to provide fast and efficient service.
T.Hai, 27/06/2022 15:58
