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Recently, Vietnam Airlines and Pacific Airlines officially announced the implementation of a new set of fare conditions for passengers (BFM - Branded Fare Matrix), with significant changes affecting the benefits for Economy class tickets. To stay updated on these regulations, check out the information shared by Mytour.vn in the article below.
Vietnam Airlines and Pacific Airlines have recently rolled out a new set of fare conditions for passengers (BFM - Branded Fare Matrix), featuring notable changes.
Specifically, Economy class tickets from Vietnam Airlines and Pacific Airlines will be available in four fare categories: Super Saver, Saver, Standard, and Flexible. Each category comes with different pricing and benefits, catering to the diverse needs of passengers.
Notably, with this change, passengers purchasing Flexible Economy tickets with Vietnam Airlines will receive additional benefits to make the airport check-in process much more convenient, including:
+ Priority check-in counters
+ Luggage with priority tagging
+ Priority boarding process
- An additional noteworthy update is that both airlines have expanded the no-checked-baggage fare options on routes between Hanoi, Ho Chi Minh City, Da Nang, Van Don, Cam Ranh, Vinh, Hai Phong, and Chu Lai, with Vinh, Hai Phong, and Chu Lai airports newly included. The attractive fare starts from 624,000 VND/one way (including taxes and fees), ideal for passengers on short trips who do not need to carry much luggage.
- The next important change that customers need to be aware of is the introduction of a fee for no-shows, amounting to 500,000 VND per flight, for reward tickets for Lotus Miles members, promotional tickets, and reward tickets for major corporate customers (CA). To avoid this fee, customers should notify Vietnam Airlines and Pacific Airlines to cancel their reservation if they no longer wish to fly, at least 3 hours before departure.
With this flexible policy and many benefits tailored to its passengers, the Economy class tickets from Vietnam Airlines and Pacific Airlines are expected to be well-received by many. This fare category is especially ideal for busy businesspeople who frequently travel for work, as their schedules can change at any time. It is also the perfect choice for family vacations where plans might unexpectedly change.
A representative from Vietnam Airlines stated that in the aviation industry, the BFM (Branded Fare Matrix) policy helps passengers understand the corresponding benefits based on their ticket price, including: checked baggage, hand luggage, in-flight meals, ticket refund and exchange conditions, flight changes at the airport, no-show cancellations, seat selection, priority check-in counters, Lotus Lounge access, and mileage accrual for members.
Additionally, if you need to book a flight or require advice on your travel plans, you can contact Mytour.vn via their hotline 1900 2083 to receive prompt and necessary assistance!
T. Nam, 01/07/2021 15:41
