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Vietravel Airlines is known as the youngest airline in the domestic aviation sector in Vietnam. Due to this, many passengers are still unaware of the airline's baggage policies, resulting in frequent issues during their flights. Let's review the details below to ensure a smooth experience on your journey.
CARRY-ON LUGGAGE POLICY
Vietravel Airlines has specific regulations for carry-on luggage that must meet the following requirements:
- Carry-on baggage is limited to 1 piece, with a maximum weight of 7kg.
- The dimensions of the carry-on should not exceed 56cm (height) x 36cm (width) x 23cm (depth).
- Carry-on luggage will be re-checked at the departure gate. If a passenger exceeds the 7kg limit or surpasses the allowed dimensions, they will be required to pay additional baggage fees.
What do you know about Vietravel Airlines' carry-on baggage regulations?
CARRY-ON LUGGAGE REGULATIONS
Vietravel Airlines sets the maximum allowable weight for a checked baggage item at 32kg.
Additionally, passengers should take note of the following guidelines for checked luggage:
• Is Vietravel Airlines permitted to transport fish sauce in checked luggage?
Vietravel Airlines allows the transportation of fish sauce in checked baggage, provided it meets the following packaging requirements:
- The fish sauce bottle must be made of plastic (other materials are not accepted).
- The fish sauce bottle should be packed in foam boxes (only containing the fish sauce bottles and no other items).
- Fish sauce must be carefully packaged with tape securing the foam box.
- A single passenger is allowed to carry a maximum of 3 liters of fish sauce.
• Does Vietravel Airlines allow the transport of fresh seafood in checked luggage?
Vietravel Airlines allows the transportation of fresh seafood in checked luggage, provided it meets the following packaging requirements:
- It must be packed in foam boxes.
- The foam boxes must not contain any water or ice.
- Đóng gói cẩn thận và dán băng keo xung quanh.
• Vật nuôi/ thú nuôi có được Vietravel Airlines chấp nhận chuyên chở không?
Vietravel Airlines không chuyên chở động vật cảnh/ thú nuôi.
• How should a handcart, stroller, or portable high chair be handled when checked in as luggage?
Passengers traveling with infants or young children are allowed to bring one of the following items:
- Handcart
- Baby crib
- Car seat for infants
- Portable high chair
These items are transported free of charge as part of checked baggage, regardless of the ticket type or the checked baggage allowance.
If the stroller is collapsible and fits the carry-on baggage size of 56cm (length) x 36cm (width) x 23cm (height), is securely packed, and carried as carry-on, these items will count towards the passenger's free carry-on baggage allowance.
• What items should you avoid placing in checked baggage?
Passengers are kindly requested not to place the following items in their checked baggage:
- Fragile items
- Valuable belongings
- Personal identification documents
- Various important documents
Valuable items should be carried as hand luggage and kept under the passenger's own care.
Trọng lượng tối đa của 01 kiện hành lý ký gửi khi bay Vietravel Airlines không vượt quá 32kg
QUY ĐỊNH VỀ HÀNH LÝ QUÁ KHỔ
• Hành lý quá khổ là gì?
- Any item with a side length exceeding 1 meter, including wheels, handles, and packaging, will be considered oversized luggage.
- Items like sports gear, surfboards, snowboards, fishing rods, golf bags, bicycles, large musical instruments, and other large objects such as paintings, sculptures, televisions, and furniture—if any side exceeds 1 meter—will incur oversized luggage fees.
- Mobility aids, medical equipment, and oversized baby items can be checked in free of charge.
• Oversized luggage fees
- Oversized luggage fees are separate charges for any item with a side length exceeding 1 meter. These fees do not apply to mobility aids, medical devices, or oversized baby items.
- Oversized luggage fees are charged per item, per leg of the journey. Each passenger may bring up to 2 pieces of oversized luggage.
Oversized luggage fees are not included in the weight of checked baggage and will not affect the baggage allowance limit.
• Where can passengers purchase oversized luggage service?
Passengers can contact the Customer Care Hotline, visit the website, or reach out to the official ticket offices and agents of Vietravel Airlines to register or add oversized luggage services.
Here is some helpful information to help you prepare for your upcoming flight with Vietravel Airlines. If you have any questions or need to book a flight, don't hesitate to contact the hotline 1900 2083 for quick and efficient assistance from Mytour.
T.Ba, 09/08/2022 15:13
