Buzz
And what to do if your package seems stuck in this status
If your package status shows “Awaiting Carrier Pickup,” it means the seller has prepared your shipment, but the shipping carrier—like USPS, FedEx, or UPS—hasn’t picked it up yet. Read on to understand what this status entails, how long it might last, and what actions to take if it doesn't update.
Understanding the “Awaiting Carrier Pickup” Status
When you see “Awaiting Carrier Pickup,” it indicates that your package is ready but still waiting for pickup by a shipping service such as USPS or FedEx. Typically, carriers collect it within 1–2 business days, and delivery follows shortly after.
What You Can Do
What “Awaiting Carrier Pickup” Really Means
Your package is almost on its way. The “Awaiting Carrier Pickup” status indicates that the seller has packed your order and printed the shipping label. Now, it’s just waiting for a carrier—like USPS, UPS, or FedEx—to collect it and begin the delivery process.
- Once the carrier picks it up, you’ll see a new tracking update showing it’s headed your way.
How quickly does the tracking status change?
Tracking usually updates within 1 to 2 days. As your package moves through the carrier’s network, it gets scanned at different checkpoints. This scanning process typically happens every day or two, which prompts the status to change from “Awaiting Carrier Pickup.”
- Keep in mind that some shipments might not be scanned at every stop, so there could be a delay in tracking updates.
When should you expect your delivery?
Delivery might take a few days—or even longer. The time it takes for your package to arrive after pickup varies based on where you live and how busy the carrier is. If it’s coming from a distant location or the carrier is swamped with shipments, delivery could take several days to a couple of weeks.
- The type of shipping service matters too. USPS First-Class Mail and UPS Ground generally take 1 to 5 days, while USPS Priority Mail and UPS 3 Day Select often arrive in about 3 days.
Steps to Take If Your Package Stays on “Awaiting Carrier Pickup”
Keep checking your tracking info. It’s not unusual for the “Awaiting Carrier Pickup” status to last a few days, especially during high-volume seasons or bad weather. Monitor updates by entering your tracking number on the USPS, UPS, or FedEx websites.
- Find your tracking number in the confirmation email or receipt, or ask the seller for it directly.
Call the shipping carrier for help. If your package hasn’t moved from “Awaiting Carrier Pickup” after a few days, contact the carrier’s support team. They can review your shipment details, figure out what’s going on, and help resolve the issue.
- You can reach USPS, UPS, or FedEx through phone, email, or live chat support.
Get in touch with the sender. If the carrier hasn’t provided answers and your package is still stuck, contact the seller. They might have updates about your shipment or explain any delays from their side.
- Try calling or chatting with customer service, or sending a direct email to the seller.
- Even the carrier might suggest reaching out to the sender for more info.
File a missing package claim with the carrier. If your item hasn’t arrived within the expected delivery window, visit the carrier’s website to submit a missing mail request. This starts an investigation to help locate and deliver your package.
- For example, use the USPS Missing Mail form or file a claim on the UPS website.
- If the carrier determines your package is lost or stolen, reach out to the seller to request a refund or replacement.
