There are several reasons why people may choose to opt out of voicemail services. Some phone providers add extra charges for voicemail, and sometimes this service can act in a 'cat-and-mouse' manner with those trying to reach you. Depending on your service provider and phone model, the method to disable voicemail may differ. While some phones allow manual deactivation, the most effective approach is to contact your provider and request the deactivation of this feature.
Steps
Manually Disable Voicemail

Access Voicemail Settings. Some phones offer the option to disable voicemail through their settings. Depending on your phone and service provider, there may be a specific voicemail settings section. Navigate through the options list and select the tab related to voicemail. Most phones will have a voicemail settings tab; the challenge is to determine if your phone allows disabling voicemail.
- If you're unsure whether your phone has this feature, you can often find the answer by searching for 'voicemail' in the product manual index or by looking up the specific product details online.
- T-Mobile phones typically feature this option, displayed as Visual Voicemail.
- Many Verizon phones also offer this feature, found under 'Account Services - Phone Extras.'

Disable Voicemail through Settings. If you're lucky, your phone may have the option to turn off voicemail services. The first step is to check the voicemail settings and look for the 'Turn Off' or 'Deactivate' option, no matter what phone you're using. If you find the appropriate option, select it, and your phone will disable voicemail for you.
- You can always reactivate your voicemail using similar methods when you want to use voicemail again.

Dial a Phone Code. If your phone doesn't have a voicemail settings tab, other options are available. Some providers, like Rogers, allow you to disable the voicemail app by dialing a specific number. For example, with Rogers, dial *93. Wait for two beeps; this will confirm your request has been received and accepted. After that, hang up. Voicemail will be disabled.
- If you want to reactivate voicemail after disabling it this way, simply dial *92.
- Voicemail on iPhone can also be disabled similarly. Dial #404# in the dialer and press 'Call'. This will temporarily disable your phone's voicemail service.

Check to Ensure Voicemail is Disabled. After performing the steps to disable voicemail, it's important to verify that the process has been completed successfully. Use another phone or ask a friend to call your number. Don't answer the call, and check if it prompts to leave a message. If there is no voicemail prompt, it means you've successfully disabled it.
Contact Your Phone Provider

Contact a Representative. If you're still unsure, calling your service provider's hotline will connect you with a representative who can assist in resolving the issue. The hotline number will be available on the service provider's website. If you're unsure who your provider is, check the front of your phone or your billing information. The customer service hotline is free to use and should be your go-to when having trouble with your phone.
- Some providers, like Three UK, have dedicated hotlines for customers who want to change or remove their voicemail services. With Three UK, you can call 333 to begin.
- Be prepared to spend a little time on this if you decide to call. Depending on the time of day, the call volume might be high, and you may need to wait before speaking with someone.

Communicate your request clearly to the representative. Be direct and specific. When the representative answers, let them know that you want to deactivate your voicemail without changing any other aspects of your plan. By stating that you do not wish to alter anything else, you simplify the process. The representative will access your phone details and carry out your desired changes. They will notify you once the changes are complete.

Verify that your voicemail is indeed deactivated. After hanging up and receiving confirmation from the representative that your voicemail is turned off, it’s best to double-check yourself. Whether using another phone or having someone call you, test it. Don’t answer the call. If your phone does not prompt the caller to leave a message, your voicemail feature has been successfully disabled. If not, you will need to call the service provider again and inform them that the issue has not been resolved.
Advice
- If voicemail service is entirely free, removing the voicemail system becomes a straightforward task. Unless you prefer not to receive messages and don't want others to believe you're listening to the messages they've left for you.
Warning
- The voicemail service is incredibly useful, especially if you're using your phone for business purposes. Disabling this feature could lead to unforeseen issues in communication, so think carefully before deciding to remove it.
- If you're canceling a paid voicemail plan midway, be prepared to pay the full amount for the remaining period of service.