How to find the phone number of a Shopee Express Shipper

If you're looking to find a Shipper's phone number for pick-up, delivery, or to resolve any issues promptly, you may be wondering if there's a way to do so. Check out this guide on how to find a Shopee Express Shipper's phone number below with Mytour.

I. When should you contact Shopee's delivery service?

Shopee Express is the fast delivery service for the e-commerce platform Shopee. Many people are interested in learning how to contact a Shopee Express Shipper for pick-up or delivery. You can reach out to a Shopee Express Shipper when:

For Sellers

• Manage orders, pick-up schedules, and the shipping process
• Address any arising issues promptly
• Request a pick-up again from the shipper if needed

For Buyers

• Track the delivery journey through the shipper
• Update delivery location or time if necessary
• Request a re-delivery if needed

If any issues occur, the shop owner can proactively contact Shopee Express directly. If support from Shopee Express is unavailable, you can reach out to Shopee for verification and timely assistance.

II. How to find a Shopee Express Shipper's phone number

Knowing the phone number of a Shopee Express Shipper allows you to check pick-up times, monitor the shipping progress, and estimate delivery times. However, Shopee currently does not support specifying pick-up or delivery times, nor do they provide the contact details of delivery staff (shippers).

Although there is no way to obtain a Shopee Express Shipper's phone number, if you need to verify incorrect order status updates or file complaints about delivery issues, you can contact Shopee support. For international orders, you can track the shipment progress and the estimated delivery time.

1. Track the order journey on Shopee

How to track your order journey on the Shopee app:

Step 1: Open the Shopee app, tap on the Me icon located at the bottom right of the screen. Then select Waiting for Delivery.

Step 2: Choose the order you wish to track, then tap on Shipping Information. Your order's shipping details will be displayed.

Additionally, you can track your Shopee Express tracking number on the website https://spx.vn/. Simply copy the tracking number from your shipping details, visit the site https://spx.vn/, and paste the tracking number into the search box. Your order's journey details will be displayed in full.

2. Contact Shopee Express customer service

To get the quickest assistance with any pick-up or delivery issues, you can directly contact Shopee Express customer service through the following methods:

• Phone: 1900.1221
• Website: https://spx.vn/
• Operating hours: Monday - Sunday (8 AM - 6 PM)

III. Contact information for Shopee's delivery partners

In addition to tracking the phone number of Shopee Express Shippers, you can find contact details for staff from other Shopee delivery partners below:

Above, Mytour has shared how to find the phone number of Shopee Express Shippers. Although Shopee does not currently provide Shipper phone numbers, you now know how to track your order's delivery journey. Additionally, you can directly contact Shopee Express customer service for any arising issues. We hope this article has been helpful, and thank you for reading.