How to Make a Call from Australia to New Zealand

If the number starts with 001164, dial it exactly as is. If the phone number you're calling begins with "001164," you can directly dial it without any modifications since the exit code for Australia and the country code for New Zealand are already included.

• 0011 is Australia's exit code, which you need to dial to make any international call from Australia.
• 64 is New Zealand's country code, used universally for calling New Zealand from other countries.

If the number is 8 digits or longer, try dialing 001164 followed by the full number. The phone number you have might include the area code, particularly if the owner knows you're calling from abroad. If the number is 8 digits or longer, it likely includes the area code. Dial 001164, followed by the complete number.

• However, note that some New Zealand mobile numbers may be up to 9 digits, which could mislead you into thinking an area code is included. If your call doesn't connect, try dialing 001164 2 followed by the number. The area code 2 is used for all New Zealand cell phones.

If the number is only 7 digits, find the area code. If you are calling a mobile phone, the area code will be 2. Otherwise, look up the city or region the person or organization is based in and match it with the corresponding area code:

• Auckland: 9
• Wellington: 4
• Christchurch: 3
• Hastings, Manawatu, Napier, New Plymouth, Palmerston North, Wairarapa, Wanganui: 6
• Dunedin, Invercargill, Nelson, Queenstown, The South Island, Timaru: 3
• Bay of Plenty, Hamilton, Rotorua, Tauranga: 7
• Whangarei: 9

Dial 001164, followed by the area code and the phone number. Once you have determined the correct area code, dial the exit code 0011, then the country code 64 for New Zealand, followed by the region-specific area code, and finally the phone number you wish to reach.

Take the time zone difference into account. New Zealand operates on GMT+12, which means it is typically two to four hours ahead of Australia. If you're calling late at night, your contact might be asleep. To get in touch with an organization before they close, it's best to call in the morning or early afternoon.

• New Zealand is two hours ahead of Sydney, Melbourne, and Brisbane (on AEST), two and a half hours ahead of Adelaide (ACST), and four hours ahead of Perth (AWST).
• New Zealand observes daylight saving time, while certain parts of Australia, like Queensland, Northern Territory, and the Australian Capital Territory, do not. If calling between October and April, remember to add an extra hour to the New Zealand time.

Ensure the number isn't toll-free. When calling toll-free numbers internationally, callers may still incur charges. Some businesses block international calls to these numbers to avoid unexpected fees. In New Zealand, toll-free numbers usually start with 0508 or 0800.

• Try to find a regular, non-toll-free number for the organization online or reach out via email instead.

Verify that your phone plan supports international calls. Some phone plans restrict international calling. If you're having trouble, try calling a different international number. If it still doesn't work, contact your provider to update your plan.

• Keep in mind that international calls can be much more expensive than local calls. If you call overseas often, inquire about a plan with discounted international rates.

• VoIP (Voice over Internet Protocol) services like Skype may offer a cheaper option for calling abroad.
• If you make frequent international calls on your mobile, consider purchasing a special SIM card that offers lower rates for calls to foreign countries.

• Ensure the call has been properly disconnected to avoid being charged for time you didn't use.
• Contact your service provider to confirm if there are any extra charges for calling New Zealand.