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Emails are critical documents, and sending them to the wrong person can lead to complications. To prevent such issues, you can use the Recall Email feature in Outlook to retrieve sent emails. Mytour will guide you through the process below!
1. Requirements for Recalling an Email in Outlook
Recalling an email in Outlook is a straightforward process with just a few simple steps, but certain conditions must be met.
- The recipient has not read the email (if the recipient opens the preview window, it is still considered as read).
- Both you and the recipient must be using Outlook.
- Both you and the recipient must have Microsoft 365 or Microsoft Exchange accounts within the same organization.
2. How to Recall an Email in Outlook 365
Once the above requirements are met, you can proceed to recall an email in Outlook. Follow the steps below to recall your email:
Step 1: In Outlook, navigate to the Sent Items folder and open the email you wish to recall.
Step 2: On the toolbar (menu bar), click on Move Actions ➔ select Recall This Message to retrieve this email.
If you cannot find this option, it is likely because you are using the compact toolbar (small menu bar). You can locate the recall feature at:
- The three dots at the far end of the toolbar ➔ Actions ➔ Recall This Message.
Step 3: Now, you can choose to recall the sent email or replace it with a new one if desired. Check the box Tell me if recall succeeds or fails for each recipient to receive notifications about the success or failure of the email recall process.
Step 4: Wait for the recall process to complete. Once finished, click OK ➔ you will receive a notification in your email with the message "You tried to recall this message...".
3. How to Check if the Email Recall in Outlook Was Successful
After sending the recall request, how can you determine if the email recall was successful? It’s simple—if the recall is successful, you will receive an email with the subject Message Recall Success (message successfully recalled).
Another way to verify if the email was successfully recalled is to check the Sent Items folder. On the toolbar, click the Tracking button ➔ you will receive a notification about the action and status of the sent message's recall.
Note: The Tracking button will only appear if the email recall was successful. If the recipient had already opened Outlook at the time you sent the recall request, the recall will fail. In this case, you will receive a notification stating that Outlook could not recall the message for you.
4. Avoid Sending Emails to the Wrong Recipient in the Future
Always double-check before hitting the send button, as email recall does not always work. Be cautious when sending sensitive emails to avoid potential issues later.
For added safety, before sending an email, use Outlook's Delay feature. This means that when you click send, the email will only be delivered after a few minutes. During this time, you can reconsider and cancel the email immediately if needed.
Above is a guide on How to Recall an Email in Outlook - Quickly and easily retrieve sent emails in Outlook. Keep in mind that recalling an email is only possible under specific conditions, so always review your messages carefully before sending. Mytour wishes you successful implementation.
