Buzz
If your Tinder account is locked, you might be wondering how to regain access. It can feel like there’s no hope, but there are still a few ways to recover your account. This guide will walk you through how to file a complaint when your account is locked. Additionally, it offers solutions if your complaint doesn’t succeed. Don’t lose hope! You can get back to your search for true love in no time.
Steps
Can a locked account be recovered?
According to Tinder's official policy, locked accounts cannot be recovered, though exceptions may apply. However, Tinder is usually very strict when it comes to account suspension rules. Accounts that are locked cannot typically be restored, but you might still have a chance if you file a complaint. If you log in to the app or website and receive a message stating you’ve violated the terms of use, this means your account has been locked.
- If you have Tinder Gold or Tinder Plus and subscribed via Apple ID or Google Play Store, visit this page to cancel your subscription and avoid being charged.
- If you subscribed to Tinder Gold or Tinder Plus via credit card or through the Tinder website, the service will automatically cancel.
Can I file a complaint if my Tinder account is blocked?
Yes, this is the only way to recover your account. While Tinder claims there's no formal complaint process for blocked accounts, you can still access the complaint page here. Select “Trouble with account login” and choose “Can’t login, my account was banned.” Enter your account details and explain why you believe Tinder made a mistake in blocking your account. They may review and restore it.
- If there was a misunderstanding with another user, clarify the situation. You might say, “I know one of my matches got upset, but they misinterpreted what I wrote. Can you take a look and please unban me?”
- If you're unsure why your account was blocked, ask Tinder to review your account. You could write, “I don’t think I’ve violated any rules? Was this a mistake? Can you review my activity to see what the problem is?”
- End your explanation with a sincere and brief promise not to repeat the behavior. If your request is reviewed by a friendly staff member, they might restore your account.
How to continue using Tinder when your account is blocked
Uninstall the app and unlink from any social media accounts. Tinder keeps track of your IP address, phone number, Wi-Fi, and SIM card. If your account is blocked and you reuse these details for a new account, Tinder will block that account as well. Start by uninstalling the app from your phone. If you’ve linked your Facebook or Instagram accounts to Tinder, unlink them by logging into those social media platforms and adjusting your security settings.
- Ideally, use a new phone and SIM card before reinstalling the app (if possible). This is an effective way to avoid being detected as a previously banned user.
- Factory reset your phone if you can’t use a new device.
- If you’re using a computer, use incognito mode or use a VPN to mask your IP address.
Sign up for a new account using a different phone number or email address. The simplest way to do this is by registering for a free Google Voice number. Alternatively, you can use a friend’s or family member’s phone number. If you have multiple phones, you can use a different number. Register a new Tinder account using a different email address.
Create a new profile with different information and photos. Don’t reuse details from your old profile, as Tinder frequently uses image recognition to identify users whose accounts have been previously banned. Set up a new profile with fresh images and information. This allows you to continue using the app.
- Do not sign up for Tinder Gold or Tinder Plus using the same credit card or payment method associated with your blocked account.
- It’s also a good idea to increase your age by one year (for example, if you're 22, select 23), and modify or add a character to your name (e.g., change Eric to Erik or Sarah to Sara) to avoid detection.
Tips to prevent your account from getting banned
Adhere to Tinder's community guidelines. Tinder only bans accounts that break their rules. By following these guidelines, you will avoid this issue. Make sure to follow these rules:
- Do not share nude photos or explicit content.
- Do not harass, bully, insult, or threaten anyone.
- Do not discuss divisive topics (including racism, trolling, disinformation, etc.).
- Do not promote services or share multiple links to other websites.
- Do not share copyrighted content or content created by others.
- Do not use third-party software, like auto-swipe programs.
Always use incognito mode or a new device, and avoid using Wi-Fi. To keep your new account intact, avoid using old photos, content, connecting to home Wi-Fi without a VPN or incognito mode, or logging in from an old device. If Tinder doesn’t realize you’ve created a new account, you should be fine.
- Keep in mind, most users who have had their accounts banned end up having their new accounts banned too. Tinder is very adept at detecting users who have been banned before, so you may need to repeat this process at some point.
Switch to a different dating app
Try Bumble, Hinge, or Grindr if your account keeps getting banned. Tinder is a super popular dating app, but it’s not the only option available! If you want to meet new people, give other apps a try. These are free, with paid features that offer perks similar to Tinder Plus or Tinder Gold.
Advice
- Unfortunately, there’s no way to recover old messages or conversations once your account has been banned.
Warning
- Tinder++ is a popular “cracked” version of Tinder that claims to help you access the app even after your account is banned. The effectiveness of this app is not guaranteed. Even if it works well, proceed with caution. The app’s developer might not be trustworthy. Be prepared for any risks when using it.
