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Many users are searching for ways to recover their Zalo password without needing a verification code. So, how can you reset your Zalo password without requiring an OTP or email confirmation code?
1. Why Recover Your Zalo Password Without a Verification Code?
As we know, Zalo accounts are tightly linked to personal mobile phone numbers. Each mobile number can only register one Zalo account. This means that if you lose your phone number (due to SIM deactivation, loss, or blocking), you won’t be able to log in or recover your Zalo password. In reality, your phone number is crucial for managing your Zalo account and receiving updates about the latest changes. If you lose your SIM or phone number, recovering your Zalo password or restoring your account becomes a significant challenge.
2. Can You Recover Your Zalo Password If You Lose Your Phone Number or SIM?
Many Zalo users wonder: “If I lose my phone number or SIM, can I still recover my password?”. In reality, this is a relatively challenging issue if you want to regain access to your Zalo account after losing your phone number. Before answering this question, let’s explore the current methods for recovering a Zalo password:
- Recover Your Zalo Password Using Your Phone Number: This is the most common and widely used method today. In this process, Zalo will send you a 6-digit code to verify that you are the owner of the phone number and Zalo account.
- Recover Your Zalo Password Through Hotline Support: In cases where you face difficulties receiving an OTP due to losing your phone, SIM, or number, you will need assistance from Zalo’s Hotline. The Hotline team has specific methods to verify your identity as the account owner and grant you access to your account, even if your mobile number is lost.
3. How to Recover Your Zalo Password Without a Verification Code
If you don’t have access to your phone number or SIM to receive a verification code for recovering your Zalo password, what should you do? Don’t worry, Zalo’s Hotline support team will assist you in quickly and efficiently regaining access to your account.
- Hotline: 1900 988 912
Step 1: Call Zalo’s Hotline and request assistance to recover your Zalo account in cases of “Lost SIM, Lost Phone Number, or Lost Phone.”
Step 2: The customer service representative will ask you to provide information to verify that you are the account owner, such as: Full name, date of birth, ID number, mobile phone number, list of friends on Zalo, etc.
Step 3: Once your personal information is confirmed to match the account registration details, you will receive a new password.
4. How to Recover Your Zalo Password When You’ve Lost Your SIM, Phone, or Can’t Receive an OTP
Many users want to recover their Zalo password but face issues like a lost or blocked SIM, making it impossible to receive an OTP. In such cases, the first step is to re-register the lost SIM to retrieve your phone number and regain access to Zalo.
Currently, all SIM cards in Vietnam must be registered under the owner’s name, making it easier than ever to request a replacement. To reissue a lost, damaged, or blocked SIM, simply visit your mobile network provider’s service center and present your Citizen ID card. The staff will assist you in quickly restoring your SIM.
Reissuing a SIM is not only essential for recovering your Zalo account password but also for maintaining your daily communication. A replacement SIM ensures you stay connected for work and personal relationships.
5. How to Recover Your Zalo Password Using a Verification Code Quickly
Once you’ve retrieved your phone number and the mobile provider has reissued your SIM, recovering your Zalo password becomes straightforward. To reset your Zalo password using an OTP verification code via your mobile number, follow these steps:
Step 1: Open the Zalo app and select Login. Then, choose Forgot Password -> Recover Password to reset your Zalo account password.
When recovering your Zalo password, you must accurately enter your phone number and select Continue.
Step 2: Next, choose Confirm to proceed with recovering your Zalo password via your phone number. The system will then send an OTP via SMS or a phone call. You need to enter the OTP correctly to reset your Zalo password.
In this article, Mytour has shared quick methods to recover your Zalo password without needing a verification code. Have a great day!
