This article provides a guide on how to respond to emails. It applies to all email services on both computers and mobile devices. Common email providers include Gmail, Yahoo, Outlook, and Apple Mail.
Steps to follow
Gmail on a computer

Open the Gmail website. After navigating to https://www.gmail.com/, you'll see your Gmail inbox if you're logged into Gmail on your computer.
- If you're not signed in, enter your Gmail address and password before proceeding.

Select the email.

Click the "Reply" arrow in the top-right corner of the email. This will open a field where you can type your response to the sender.
- If you'd like to respond to everyone in the email thread, click the ▼ icon next to the Reply button, then choose Reply to all from the dropdown menu.

Compose your reply.

Click the blue Send button at the bottom-left corner of the reply box to send your message to the original sender.
Gmail on mobile

Open Gmail.

Tap the Gmail app with the red "M" icon on a white envelope to open your Gmail inbox.
- If you're not signed in, you'll need to enter your email address and password first.

Scroll down and tap Reply or Reply all. Both options are located at the bottom of the screen. Tapping on Reply will respond only to the sender, while Reply all will send your response to everyone included in the email thread.
- You won’t see Reply all if the email only includes you and the sender.

Tap the area at the top of the reply box.

Compose your reply.

Tap the "Send" button with the blue paper plane icon in the top-right corner of the screen to send your reply.
Yahoo on a computer

Open the Yahoo website. Visit https://www.yahoo.com/ to access the Yahoo homepage.

Click the Mail (Mail) icon with the envelope symbol in the top-right corner of the screen.

Enter your email address and password. Type in your email address, click Next, enter your password, and then click Sign in. This will take you to your inbox.
- If you're already logged in to Yahoo, you can skip this step.

Select the email. Click to open the email you want to respond to.

Click the "Reply" button with the backward arrow in the top-left corner of the email to open a field for composing your reply.
- If you wish to send your response to everyone in the email chain, click the double-arrow icon next to the "Reply" button.

Compose your reply. Type the content you wish to send to the recipient.

Click the blue Send button at the bottom-left corner of the reply box. This action will send your email response to the original sender.
Yahoo on mobile

Open Yahoo Mail. Tap the Yahoo Mail app, represented by the white envelope icon with the "YAHOO!" text on a purple background, to access your inbox.
- If you're not signed into Yahoo Mail, you'll need to enter your Yahoo email address and password first.

Select the email. Tap to open the email you want to reply to.

Tap the "Reply" button, which features a backward arrow, at the bottom of the screen to bring up a list of options.

Tap either Reply or Reply all from the menu. Selecting the arrow next to Reply will send the reply to the original sender only, while choosing Reply all will send your response to everyone included in the email.

Compose your reply. Type the content you want to send back to the original sender.

Select Send (Send) located at the top right corner of the screen to send your response to the recipient.
Outlook on your computer

Visit the homepage of Outlook at https://www.outlook.com/. This will open the Outlook inbox if you are already logged in.
- If you are not logged into Outlook, click on Sign In (Log in), then enter your email address and password to proceed.

Select the email. Click on the email you wish to respond to. It will appear on the right side of the Outlook page.
- You might need to click on the Other tab at the top of the inbox to find the email you want, since Outlook typically opens the Focused tab by default.
Click the Reply all (Reply all) button at the top right corner of the open email.
Reply allReply
Write your response. Enter the message you wish to send to the recipient.

Click on the Send (Send) button, which is blue, located at the bottom left corner of the reply box. This action will send your reply to the original sender of the email.
Outlook on mobile

Open Outlook. Tap the Outlook app with the white envelope icon on a dark blue background to access your Outlook inbox.
- If you haven’t logged in yet, enter your email address and password before proceeding.

Select an email. Tap to open the email you want to reply to.
- You may need to tap the Other tab at the top of the screen to locate the email you wish to respond to.

Tap on the Reply (Reply) option at the bottom of the screen. This will bring up a text box where you can type your response to the email sender.
- You can also reply to everyone in the email by tapping the ⋯ icon at the top-right corner and selecting Reply all (Reply all).

Compose your reply. Type the content of your response to the email you’re replying to.

Tap "Send" (Send) with the light blue paper plane icon at the bottom right of the reply box to send your email.
Apple Mail trên máy tính

Mở trang iCloud. Truy cập địa chỉ https://www.icloud.com/ để vào trang đăng nhập iCloud.

Đăng nhập iCloud. Nhập địa chỉ Apple ID và mật khẩu, sau đó nhấp → và bạn sẽ thấy bảng lựa chọn của iCloud.
- Nếu đã đăng nhập iCloud trên trình duyệt, bạn không cần phải đăng nhập.

Nhấp vào nút Mail (Thư) với biểu tượng bao thư trắng trên nền xanh dương để mở hộp thư iCloud.

Chọn email. Sau khi nhấp vào email mà bạn muốn trả lời, bạn sẽ thấy email hiển thị bên phải cửa sổ iCloud.

Click on the "Reply" arrow (Trả lời) in the upper-left corner of the email you just opened to view the list of options.

Click on Reply or Reply All (Trả lời tất cả) from the options list. Choosing Reply will send your reply only to the initial sender; however, selecting Reply All will send your response to everyone included in the email. After this action, a new window will open for you to type your reply.

Compose your reply. Type the content you want to send to the recipient in your response.

Click on Send (Gửi) in the upper-right corner of the email window. This will send your response to the original sender of the email.
Apple Mail on iPhone

Open Apple Mail. Tap on the Apple Mail app, which has a white envelope icon on a light blue background, to launch the application.

Select Inbox (Hộp thư đến) near the top of the Mail page to open your inbox.
- If the Mail page is already showing your inbox, you can skip this step.
- If the app has multiple inboxes, tap the "Back" arrow in the upper-left corner of the screen and scroll down to choose the inbox you want to open.

Select an email. Tap to open the email that you want to reply to.

Tap on "Reply" (Trả lời) with the backward arrow at the bottom of the screen to open the list of options.

Choose Reply or Reply All (Trả lời tất cả) from the options list. Selecting Reply will send your response only to the original sender; if you select Reply All, your response will be sent to everyone included in the email.

Compose your reply. Type the content you wish to respond with to the previous email.

Tap Send (Gửi) at the top-right corner of the screen to send your reply.
Tip
- Most websites and email apps have a toolbar near the top of the email with the list of recipients. You can always tap or click on this field to select; additionally, you can remove some recipients after choosing Reply all.
Warning
- Sending unnecessary replies to everyone in an email can be frustrating for recipients. Unless you need to respond to everyone, sending individual emails to relevant people is usually more effective.
