Buzz
Here’s a quick guide to help you troubleshoot iPad charging problems
If your iPad won’t charge despite being plugged in, it’s often an issue with your charging block, cable, or even the port. In some cases, things like a protective case, dirt buildup, or Bluetooth devices could be causing the problem. Check out these steps to resolve the 'Not Charging' error on your iPad, iPad Air, iPad Pro, or iPad Mini.
How to Resolve an iPad Not Charging Issue
To fix your iPad when it's not charging, use a 20W charging adapter and an Apple-certified charging cable. Try connecting your iPad to a different outlet or a computer to check for power issues. If it's still not charging, inspect your cable for damage, and ensure there’s no dirt, debris, or moisture affecting the connection.
Procedure
Why is my iPad showing 'Not Charging'?
The issue could be an incompatible charging source, a damaged cable, or a software glitch. It's best to use a 20W power adapter for charging your iPad. A lower power adapter can slow down the charging process. Ensure all your charging accessories are genuine Apple products or Apple-certified.
- If the charging source isn’t the issue, check the Troubleshooting section for more tips.
How to Troubleshoot an iPad That Won't Charge
Try a different power source. Your iPad needs a 20W power adapter to charge properly. Using an older 5V iPhone adapter won’t provide enough power for charging.
- If you're using the right adapter, try a different power outlet.
- If you don't have an adapter, plug your iPad into a computer or laptop (make sure it’s powered on). If necessary, tap Trust this device on your iPad to enable charging.
- If your iPad is connected to a USB hub, docking station, or power strip, connect it directly to a wall outlet.
Inspect the charging cable. If you're using the correct charger, check if the cable is intact. Third-party cables may cause 'Not Charging' or 'Accessory Not Supported' errors. If needed, buy a replacement cable from the official Apple store or a certified reseller.
Force restart your iPad. If you can’t access the power off slider, use this button combination to force-restart your device:
- Press and quickly release the volume button closest to the top button.
- Press and quickly release the volume button farthest from the top button.
- Press and hold the top button.
- Wait for the Apple logo to appear.
- Release the top button.
Unplug other accessories from your iPad. This includes the Apple Pencil, AirPods, or any other Bluetooth devices that might be connected.
Inspect for water damage. If your iPad has been exposed to water or moisture, leave it to completely dry before attempting to charge it again. Once it’s dry, try charging once more.
Look for dirt and debris in the charging port. If you notice any debris, carefully clean it out with a dry, soft-bristled brush. Be sure to power off your iPad before doing this.
Charge your iPad without its case. If you’re using a bulky case, it might be blocking the connection between your charging cable and your iPad, which could cause the "Not Charging" error or prevent charging altogether.
Activate Low Power Mode. This feature limits background processes and activities to help conserve battery life. Sometimes, enabling Low Power Mode can help your iPad start charging again. Here’s how to turn it on:
- Go to Settings.
- Tap Battery.
- Enable Low Power Mode.
- You can also add Low Power Mode to Control Center for quicker access in the future.
Ensure your iPad is up to date. iOS updates often include essential software bug fixes. If your iPad isn't charging due to a bug, updating it might resolve the issue. To update your device:
- Go to Settings.
- Tap General.
- Tap Software Update.
- Select Download and Install.
