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After a decade of living in one place, you’ve gathered far too much to move on your own. What do you need to consider when hiring professionals to manage the relocation?
©iStockphoto.com/manley620Key Insights
- Hiring a professional mover means doing your homework: research and compare multiple companies to choose the best one that fits your needs and budget.
- Be sure to evaluate factors like experience, reputation, insurance, and pricing before committing.
- Ensure clear communication with your chosen mover and carefully review the contract to guarantee a hassle-free and successful move.
Imagine this: You’ve hired a moving company, scheduled a pickup and delivery date, and signed the agreement. Weeks later, you arrive at your new home to find your belongings locked in the moving truck outside. The movers have added unexpected charges to your bill, and they demand payment before releasing your things. The people you trusted to make your moving day easier are now holding your possessions hostage.
10. Research Moving Companies
Start by conducting some informal research to identify reputable moving companies. Reach out to friends via email to ask for any recommendations or warnings about companies they've used in the past. If the companies you're interested in provide references, don't hesitate to call them. Once you've narrowed down your list, check with the Better Business Bureau to review any complaints filed against these companies. If you find a company with numerous complaints, it's best to avoid using them.
9. Get Multiple Estimates
For long-distance moves, pricing is determined by factors like the weight of your belongings, the distance to be traveled, and additional services like packing. It’s wise to gather two or three estimates well before your move date. You may even want to meet with a moving consultant in person, allowing them to assess your items directly and provide a more accurate estimate. When discussing with moving companies, ask if their estimates are binding or nonbinding. Avoid accepting an estimate over the phone.
8. Ensure the Mover Knows Everything That Needs to Be Moved
Ensure the mover is fully informed about everything that needs to be transported. Here's why: If anything is added to the shipment that wasn’t included in the initial estimate, the cost will rise. Additionally, inform the mover about any special circumstances that could complicate the move. For instance, is parking at your new location a challenge for the moving truck? If the truck needs to park further away, you might be charged extra for the additional distance the movers need to cover to transport your belongings.
7. Consider Getting Insurance
If you have renters or homeowners insurance, your belongings are covered while they’re at your current home, but not while they’re in transit. For a long-distance move, consider purchasing moving or relocation insurance. Unless you hire the movers to pack your items, they're unlikely to be insured for damage caused by improper packing. If you want protection against potential breakage, you can request the movers to pack your belongings. There are several insurance options available, and the moving company is responsible for a set amount based on the weight of the shipment, up to a specific limit.
6. Carefully Review the Contract
The mover will provide you with a bill of lading, which is a legally binding contract between you and the moving company. Be sure to read it thoroughly and ensure that you understand everything before signing. Keep a copy of the bill of lading for your records, as it will be important if any issues arise. Once signed, you are obligated to pay the amount stated in the bill of lading. Make sure the bill includes the mover’s name and address, the payment method, the pickup time, the minimum and maximum charges, and any other payment details.
5. Inquire About the Contract Details
Before signing any contract, ensure that it clearly outlines rates and charges, the mover’s liability for your items, pickup and delivery dates, and any claims protection. Take your time to read the contract carefully. Don’t rush to sign just to avoid keeping the moving company waiting—it's important to be thorough. Moving company fraud is unfortunately common, so it’s essential to ensure the company is trustworthy before you agree to anything. If something in the contract seems off, trust your gut and ask for clarification. You don’t want your belongings to be held hostage or face unexpected fees.
4. Consider Moving During the Off-Season
If possible, schedule your move between October and April to secure a better rate. The peak season for movers is between June and September, so if you're moving during those months, make sure to get in touch well in advance for estimates and contract negotiations. When comparing different moving companies, leave their estimates visible on your kitchen counter or dining table when they come to assess your belongings. This signals to them that they have competition, which may encourage them to offer a better deal.
3. Stick to the Agreed Delivery Date
If you change the delivery date after your shipment has been picked up, storage fees might be added to your bill. It’s best to ensure that you can move into your new home on the agreed-upon date to avoid unnecessary expenses. Otherwise, you may have to pay for a night’s storage that could have been avoided with better planning. Also, consider potential additional charges for challenging items like pianos, or the need for specialized insurance for valuable art or custom handling services for delicate items.
2. Inspect Your Inventory for Missing or Damaged Items
Movers are responsible for any loss or damage to your items during the move. If anything is damaged or missing, be sure to note it on the inventory sheet upon delivery. While moving can be chaotic and you might feel rushed, take the time to go through your inventory to ensure everything is in good condition and that nothing is missing. At the very least, confirm that all items listed on the sheet have been delivered.
1. Ensure the Moving Company is Reliable
Moving scams are unfortunately common, so it's crucial to verify the legitimacy of the moving company you hire. Visit the company’s location and check whether their trucks are properly labeled. If not, that's a red flag. You can also verify their credentials by checking the motor carrier license on the Federal Motor Carrier Safety Administration’s SaferSys website. Enter the provided DOT number to confirm the company’s details are correct. If you're moving to another state, ensure the company is authorized for interstate moves. Look for ‘household goods’ listed. For more advice, visit Movingscam.com.
