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Plumbing problems don't wait for pandemics to end. Whether it's a broken pipe, a blocked toilet, or a jammed sewer, these issues emerge on their own timeline, disregarding our desire to limit unnecessary contact.
Despite all the precautions we're taking and our best efforts to stay six feet apart from others, there may come a point when you have no choice but to allow a plumber (or any other repair professional) into your home.
If the worst occurs, here are several strategies you can use to reduce your risk of exposure.
Avoid plumbing problems by not flushing Kleenex or wet wipes
Across the country, there have been numerous reports of sewer systems getting clogged because people are flushing wet wipes, tissues, or any other alternative to toilet paper. If it's not toilet paper or human waste, don't flush it down the toilet, or you may end up needing a plumber. Don't create an extra plumbing emergency on top of everything else.
Evaluate the necessity of the repair
The first question to ask is whether this repair needs immediate attention or if it can wait. Even better, can you fix it yourself? If it’s a minor issue, like a toilet in the second bathroom being out of order or a clogged drain, these repairs can usually be postponed. However, if it’s a critical problem—such as a sewer backup or a burst pipe—that qualifies as an emergency and requires immediate action.
Contact ahead and inquire about safety measures
If you're hiring a professional for your repair, your first priority should be to inquire about the safety measures they follow. Will they be using hand sanitizer? Are employees offered paid sick days? Have they been trained on CDC recommendations for preventing the spread of COVID-19? Does their response make it clear that they’re taking this matter seriously? If the answer isn't satisfactory, keep looking until you find a company that does.
Consider the logistics
Once you've secured a professional for the job, take a moment to plan out the logistics. How can you minimize the time they spend in your home? If others are living with you, can they wait outside or in a different part of the house? It’s wise to discuss these details with your plumber in advance, as they may have specific requirements and helpful suggestions.
A recent Washington Post article recommends preparing a clear path to the workspace beforehand, leaving doors open so workers don’t need to touch unnecessary surfaces, and covering high-contact areas with either wrapping paper or a drop cloth, which can be removed later.
Ensure a safe environment
Once the plumber arrives, be sure to maintain a distance of at least six feet. If possible, step outside or stay in another room. This helps protect both you and the plumber, who is putting their own health at risk to assist you in this emergency situation.
Along with keeping a safe distance, it’s also wise to offer access to soap and/or hand sanitizer so that your plumber has the opportunity to wash their hands.
Clean and sanitize afterward
After the plumber has left, make sure to disinfect any surfaces they may have touched, using either diluted bleach or an alcohol solution that is at least 70% alcohol.
