Frustration with someone—whether a colleague, teammate, or partner—often leads to the instinct of calling them out. Rather than publicly pointing out their flaws and risking embarrassment, seize the moment to positively influence and support them.
Jeff Giesea, a writer for the Harvard Business Review, explains that calling people out is often an emotional reaction aimed at proving someone wrong. On the other hand, inviting them forward allows for constructive correction in a way that fosters growth and understanding.
Calling people out frequently stems from ego or a reactive mindset. Whether intentional or not, the goal is often to make the other person feel wrong. It also carries a public element, potentially causing embarrassment. The approach tends to be confrontational, placing the entire responsibility for change on the other person ("Stop it!").
In contrast, inviting people forward originates from a place of service and openness. The goal is to encourage them to rise to a higher standard, leveraging their strengths. The tone is cooperative, and the focus is on shared improvement ("How can I help?"). This approach feels more like guidance than reprimand.
Giesea highlights that inviting someone forward isn’t just about positive reinforcement—it’s a mindset focused on seeking out the best in others. This approach creates a win-win scenario: you achieve your goals without frustration, and others perceive you as supportive and approachable, someone who champions them rather than opposes them. For further insights and examples, explore the link below.
Photo by decoded conference.
