Wells Fargo's online bill payment service encountered a malfunction on Wednesday evening, resulting in some payments being processed twice. The issue was reportedly resolved by Thursday morning, according to the company.
While Wells Fargo did not respond to immediate requests for comment, Steve Carlson, VP of Corporate Communications at Wells Fargo, assured KCCI.com that any fees caused by this glitch would be addressed.
In situations like this, there's little you could do to avoid it—but if you're a Wells Fargo customer, it's a good idea to check your account. Setting up alerts with your bank is a smart move to keep track of your finances.
Banks offer a variety of alerts for both accounts and cards, which can be sent via text, push notification, or email. You can opt to be notified when specific spending thresholds are met, when payments are due, when you're nearing your credit limit, or even get daily account summaries.
Some additional alerts, as highlighted by creditcards.com, include:
Suspicious transaction
Card-not-present transaction (this is especially important for fraud protection, as thieves often only need your card number to make unauthorized purchases)
Gas station transaction (according to creditcards.com, gas stations are prime targets for thieves)
International transaction
You can also consider using budgeting apps like Digit and Qapital, which will send you updates as well.
To sign up for text or push alerts, you'll need to download your bank’s app. Here's how to sign up for Wells Fargo’s alerts.
