1. Parents Frequently Buy Toys and Snacks for Their Children to Bring to Class
Situation:
There is a parent in the class who is very indulgent with their child and regularly brings food and toys for their child to take to school. Meanwhile, other students do not have this. As a teacher, how would you handle this situation?
Solution:
As a teacher, you should directly communicate with the parent and explain that this practice is not advisable because it could lead to disputes among the children. Additionally, reassure the parent that the class already provides toys and food, so there’s no need to worry about their child going hungry. Furthermore, bringing toys may cause competition among the children since preschoolers are highly energetic and both food and toys are highly valued. On the day the parent brings items, you may allow the child to bring them in but kindly ask the parent not to repeat this. At the same time, encourage the children to share their toys and snacks with others to foster a sense of cooperation, unity, and affection among the students.


2. Parents Want You to Provide Extra Lessons to Prepare Their Child for Primary School
Situation:
You are teaching a class of 5-year-old preschoolers. Some parents want their children to take extra lessons to prepare for primary school, and have approached you to tutor their children in reading, writing, and arithmetic to help them become more proficient. Parents may even offer to provide the necessary textbooks. How would you handle this situation?
Solution:
In this situation, the teacher should explain to the parents that she will fulfill her responsibilities in line with the preschool curriculum. Additionally, the teacher should explain that at this stage in their development, children should not be overburdened with academics and should have the opportunity to develop naturally through play and age-appropriate activities. It’s important to clarify that early reading and writing may not be suitable for preschool-aged children, as their primary activity is play. If children are taught ahead of time, they may become complacent, bored, and disengaged when they begin primary school. The teacher should also emphasize that as a preschool educator, she is not specialized in teaching primary school subjects, so the results may not be optimal. Finally, explain that the current preschool curriculum for 5-year-olds already covers the necessary knowledge and skills and prepares children mentally for primary school, making additional tutoring unnecessary.


3. Child Injured While Playing and Parent Insults Teacher
Situation:
During outdoor playtime, while engaging in free play, child A accidentally bumps into child B, causing child B to fall and sprain an ankle. Later, child B's mother arrives and verbally insults the teacher. How would you handle this situation to help the mother understand?
Solution:
Children are naturally active, and falls and scrapes are unavoidable when they play together. It's not always possible to keep a close watch on every action, especially in a large class with many energetic children. Such incidents are usually accidents. When a parent sees their child injured, it’s understandable that they may become upset and make remarks in the heat of the moment. In this case, the teacher should empathize with the parent, apologize, and explain that the incident was an unintended accident. Additionally, the teacher should show care and concern for the injured child by applying medicine, calling the parents to check on the child's condition, or even visiting the child’s home to ensure the injury isn’t severe. The teacher’s sincere attention to the student will reassure the parent and help build trust.


4. Child Refuses to Share Toys Because Their Parents Taught Them Not To
Situation:
During playtime, Hoang always grabs toys from other children and refuses to share, even when reminded. When asked, he responds by saying that his parents told him that his family has contributed a lot to the school, so he should be allowed to play more. How would you handle this situation as a teacher?
Solution:
The teacher should approach Hoang, gently pat his head, and tell him a story about how sharing toys made the game more enjoyable for everyone. For instance, the story could involve a character like Mr. Bear, who shared his toys with Rabbit and Fox, making the playtime more fun and earning everyone's affection. In this case, the child’s family plays a key role in the issue, so the teacher should directly speak to Hoang’s parents to help them understand that teaching their child to act selfishly harms his ability to form meaningful relationships. Over time, Hoang may grow arrogant and unwilling to compromise. Moreover, his peers may stop liking him. It is important to explain to the parents their mistake and help them adjust their approach to teaching their child.


5. Both Children Claim the Toy is Theirs
Situation:
At dismissal time, two children are picked up by their mothers, and both claim that the pair of slippers is theirs. Both mothers also confirm that the slippers belong to their respective children. How would you handle this situation?
Solution:
- First, the teacher would bring the two children into the classroom with their slippers and ask, "Whose slippers are these?" If both children still claim them as theirs, the teacher would suggest they try them on since their feet are different sizes, and their parents must have made them try them on before purchasing.
- Next, the teacher would examine the slippers for any distinguishing features, such as a missing flower or a tear, and ask the children about it.
- Third, the teacher could ask the rest of the class, as the other children are likely to remember whose slippers they are.
- Finally, the teacher would calmly discuss the findings with the parents and request that the other parent check at home to find the correct pair of slippers.


6. Parents Disagree with the School's Meal Plan
Situation:
During a parent-teacher meeting at the start of the year, some parents expressed concerns about the school's plan to offer lunch services for students, citing the additional cost, better home care, and fears about food safety at school. As the class teacher, how would you address this situation to support the school's lunch program?
Solution:
As the teacher, you should explain the benefits of offering lunch services at school, such as better health, time-saving, cost-effectiveness, and overall safety. Highlight that it will contribute to improving the quality of afternoon lessons. Reassure parents about the high standards of food safety and hygiene and emphasize the school's close monitoring of students' meals. If parents are still hesitant, you can offer them the school's meal plan to build their confidence. Additionally, you can share examples of successful lunch programs from other schools both locally and in neighboring regions and encourage them to support this essential initiative for the benefit of all students.


7. Child Only Wants Rice with Soup and Avoids Other Foods
Situation:
In your class, there is a child who refuses to eat anything except rice with soup. How would you handle this preschool situation?
Solution:
- First, the teacher should communicate with the child's parents to understand why the child prefers just rice with soup and monitor the child's eating habits at school.
- The teacher can then have a conversation with the child, or even a few children, about different foods containing meat and explain the benefits of these foods. The teacher may also organize activities where the children can help prepare dishes that include meat, gradually helping the child become accustomed to such foods.
- Next, the teacher can introduce these new foods to the child, encouraging them to try a small bite.
- Collaboration between the family and school is key, so meals with a variety of meat dishes should be introduced gradually to help the child become less reluctant to eat meat and other foods.


8. Parents are dissatisfied when they see their child working
Scenario:
A parent arrives to pick up their child from school and notices the child, along with others, arranging furniture, watering plants, and cleaning the classroom. However, the parent expresses dissatisfaction and complains to the teacher, stating that they do not want their child to do such tasks.
How to handle the situation:
In this case, my first step would be to listen carefully to the parent's concerns regarding their child and the tasks they do not approve of. Then, I would gently and diplomatically discuss with the parent, explaining that the purpose of school is not only to focus on academic learning but also to teach life skills, especially the skill of self-care.
Besides keeping themselves clean and safeguarding their health, teaching children self-care skills will encourage them to be responsible for maintaining cleanliness in the classroom. Additionally, these skills will also help children contribute to household chores at home.
“I would also collaborate with the parent representative board to discuss this issue during parent-teacher meetings, so that parents understand that activities like watering plants, setting up furniture, or cleaning the classroom are key to the children's overall development and character building.”


9. Parents insist on sending their child to school despite the child having conjunctivitis
Scenario:
At the start of the school day, a student in the class of the homeroom teacher is suffering from conjunctivitis, but the parent still insists on sending the child to school. The teacher advised the parent to let the child rest at home, but the parent explained that there is no one else to care for the child and had no choice but to send the child to school.
How to handle the situation:
In this situation, the teacher must understand that conjunctivitis is a contagious illness, and by allowing the student to stay in class, there is a risk of the other students being infected. However, considering the parent's situation, the teacher would first show empathy towards the family’s circumstances.
To ensure that the class is not affected by the illness and to accommodate the parent's needs, after receiving the child, the teacher should take the child to the school’s health room for care from the medical staff while the child remains at school. After school, I would suggest that the parent take the child for a medical check-up and arrange for home care during the following school days to avoid putting the health of other students at risk.
The teacher must understand that, during the course of teaching, there are many such situations that require careful and calm handling, always guided by love and responsibility for the students, in order to achieve the best educational goals while maintaining the support and understanding of the parents.


10. A parent holds biased views against your colleague and requests their child be transferred to your class
Scenario:
Suppose a parent directly approaches you and shares negative opinions about a colleague who is teaching their child’s class. The parent claims that the teacher is unenthusiastic, failing to help students understand the lessons, and, specifically, holds prejudices against their child, which is why their child is not making progress. The parent requests to transfer their child to your class and asks you to keep this conversation confidential. How would you handle this situation?
Solution:
This is a delicate and serious situation. It is delicate because you must protect your colleague’s reputation and prevent misunderstandings, and serious because, if there truly is a biased attitude from the teacher towards the student, intervention is necessary to prevent harm to the student’s academic journey. In front of the parent, the teacher should protect their colleague and gently advise the parent not to exaggerate or inflate the situation. It's important to assess the severity and nature of the issue through the parent's description. Politely refuse the parent’s request to transfer the child, as it is beyond the teacher’s authority to make such decisions.
The best approach is to explain to the parent the responsibilities and collaborative relationship between parents and teachers, without placing all the blame on the teacher for the child’s lack of progress. Explain that the assignment of students to classes and the assignment of teachers to those classes are not within the teacher's control. From there, suggest that the parent directly address their concerns with the school administration to make their request.


