Buzz
1. Galle Watch - Authorized Warranty Center
Galle Watch is proud to be the leading authorized distributor of genuine watches in Vietnam. Their commitment goes beyond just pre-sale services, with a strong focus on after-sale care, particularly warranty services, to provide customers with the best experience possible.
The official warranty centers of Galle Watch are authorized by the watch brands themselves. The technicians at these centers have years of experience in the watch industry and receive direct training from experts from the watch manufacturers. In addition to skilled personnel, all the equipment and machinery used at Galle Watch's centers are imported directly from Switzerland, ensuring the highest quality service for customers.
Warranty Policy:
- Watches are covered by a warranty ranging from 1 to 3 years from the purchase date, according to the manufacturer's regulations.
- For watches purchased from Galle Watch outlets, customers receive the added benefit of free lifetime battery replacement, effective from March 1, 2017.
Scope of Warranty and Repair Services:
- All watch models purchased from Galle Watch outlets nationwide.
- Watches from brands distributed by Galle Watch in Vietnam, including: Chronoswiss, Perrelet, Century, Frederique Constant, Alpina, Ernest Borel, Roamer, Candino, Orient, Romanson, Festina, Bering, Francis Delon.
Address:
- 146 Nguyễn Khánh Toàn, Cầu Giấy, Hanoi - 024 7101 0666
- 41 Thi Sách, Hai Bà Trưng, Hanoi - 024 3978 4500
Email: [email protected]
Website: https://galle.vn/
Fanpage: www.facebook.com/GalleWatch
2. Erawatch
Watch repair services are not new in Vietnam, but this industry has often been fragmented and lacking professionalism. Erawatch is the first and only watch repair center in Vietnam that meets Swiss standards, providing services to all users. With investments in advanced technology and equipment, along with a skilled team of experienced technicians, Erawatch quickly earned a reputation for reliability and professionalism, starting from the very first repair of wristwatches.
The repair process at Erawatch: Your watch will be thoroughly examined to identify the cause of the issue and find the best solution. After the inspection, the technician will inform you of the problem and consult with you. If you agree, the repair will proceed immediately.
Erawatch handles repairs for all types of watches, from mid-range to high-end. Their services include: component replacement, battery changes, glass replacement, strap replacement, polishing, oiling, and regular maintenance. Millions of satisfied customers have trusted Erawatch for their watch repair needs.
Address:
- Headquarters: 100 Thái Hà, Trung Liệt, Đống Đa, Hanoi
- 55A Phan Chu Trinh, Hoàn Kiếm, Hanoi
Email: [email protected]
Website: https://erawatch.vn
Fanpage: www.facebook.com/erawatch.vn
3. WatchCare
If your beloved watch needs care and restoration, WatchCare is the place to visit. With a team of experienced technicians and modern equipment, WatchCare offers reliable and professional watch repair services. Whether it's battery replacement, polishing, full maintenance, or parts replacement, every service at WatchCare is carried out with the utmost attention to detail and care.
Understanding that each watch is not just a timepiece but also a fine piece of jewelry, a precious memory, or even a family heirloom, WatchCare strives to ensure that your watch is restored and maintained with its beauty and accuracy as if it were brand new.
Additionally, WatchCare invests in cutting-edge machinery imported from Switzerland, Germany, the U.S., and other countries, specifically for the watch industry, aiming to provide the best service possible. It has become a trusted destination for customers seeking professional watch repair services.
Address:
- Head Office: 77A Lê Văn Hưu, Hai Bà Trưng, Hanoi
- 160 Nguyễn Văn Trỗi, Mộ Lao, Hà Đông, Hanoi
- 65/640 Nguyễn Văn Cừ, Long Biên, Hanoi
Email: [email protected]
Website: https://watchcare.vn/
Fanpage: www.facebook.com/Watchcare.vn
Opening Hours:
- Mon - Fri: 08:30 - 20:00
- Sat, Sun: 08:30 - 18:00
4. What to Consider When Repairing Watches in Hanoi?
When getting a watch repaired in Hanoi, there are several important factors to consider to ensure that your watch is repaired efficiently and safely. Here are some points to keep in mind:
Choose a Reputable Service Provider
- Look for watch repair shops or centers with good reviews from customers on online platforms, forums, or social media.
- Ask friends, family, or experts who have previously used watch repair services in Hanoi for recommendations.
Check Experience and Expertise
- Choose a service provider with years of experience and skilled technicians who specialize in the type of watch you own.
- If your watch is a luxury brand or has a complex mechanism, ensure the technician has experience working with that specific brand or type of watch.
Ensure Authentic Parts and Quality
- Request the use of genuine or equivalent parts to ensure your watch functions properly and isn't damaged further.
- Make sure to receive an invoice or receipt from the repair shop, which will be important for warranty or complaint purposes.
Verify Repair Costs
- Research repair prices from various places to compare and choose a service with fair pricing.
- Before agreeing to any repairs, request a detailed cost estimate to avoid unexpected charges.
Check Warranty Policies
- Ask about the warranty policy for the repair service so you can get free repairs or rework if any issues arise within the warranty period.
- Confirm the duration of the warranty and any specific conditions associated with it.
Additional Tips:
- Inquire about the estimated completion time for the repairs to plan your schedule and avoid disruption to your daily activities.
- Ensure your watch is stored properly during repairs to prevent further damage.
- Inspect your watch thoroughly when you pick it up to confirm that all issues have been addressed.
- Read and understand the service terms, including repair fees, warranties, and return policies.
- If your watch is valuable, request documentation from the shop to protect your interests.
- If you notice any signs that the repair wasn't done correctly or the watch has been further damaged, ask the shop to inspect or replace the watch.
5. Is Watch Repair Expensive in Hanoi?
The cost of watch repairs in Hanoi can vary significantly depending on the type of watch, the extent of the damage, and the specific repair services needed.
Here are some factors that influence the cost of watch repair and estimated prices:
Type of Watch
- Mechanical Watches: Mechanical watches generally cost more to repair due to their complex structure and the skill required for repair.
- Quartz/Electronic Watches: Repairing quartz or electronic watches is typically less expensive compared to mechanical watches.
Extent of Damage
- Battery Replacement: Replacing a watch battery is usually inexpensive, ranging from 50,000 to 150,000 VND depending on the type of battery.
- Movement Repair: Repairing or replacing internal parts (such as the movement or gears) can range from 300,000 to 1,500,000 VND depending on the level of damage and the type of watch.
- Strap Repair: Replacing or repairing a watch strap can cost between 100,000 to 500,000 VND depending on the material and style.
Brand and Service
- Brand: Repairing high-end brands like Rolex, Omega, or Tag Heuer may come with a higher cost due to specialized parts and technical requirements.
- Service: Repairs at official brand service centers or professional repair shops may be more expensive compared to non-authorized repair shops.
Other Repair Costs
- Glass Replacement: Replacing a watch glass can cost between 200,000 to 800,000 VND depending on the type of glass and the watch size.
- Water Resistance Repair: If there’s an issue with the water resistance feature, repair costs could range from 300,000 to 1,000,000 VND.
Note:
- Get a Quote Before Repair: Always request a price estimate before agreeing to the repair to avoid any unexpected costs.
- Choose a Reputable Shop: You can check out Bệnh viện Đồng Hồ or official brand service centers to ensure high-quality service and parts.
6. Bệnh viện Đồng Hồ
Founded in 2001, Bệnh viện Đồng Hồ was established with the strong belief and ambition of watch technician Đặng Văn Trường. Since then, it has grown to include major centers in both Hanoi and Ho Chi Minh City, staffed with hundreds of skilled technicians trained in technical expertise, professionalism, and craftsmanship. It has become one of the most reputable and high-quality watch repair and training centers in Hanoi and Ho Chi Minh City.
With fast repair times and the use of genuine parts, Bệnh viện Đồng Hồ is one of the largest and most trusted watch repair and training centers in Hanoi.
Repair Process at Bệnh viện Đồng Hồ:
- Reception staff greet the customer, receive the watch, and assess the external condition. Technicians use specialized equipment to test for faults and evaluate the watch’s functionality. They provide direct consultation to the customer regarding the damage, repair methods, cost estimates, and expected completion time.
- Coordinators, who are the senior technicians in the repair centers, determine the repair method, assign the appropriate technician, and transfer the watch to them. The coordinator oversees the repair process, ensuring that the customer and management are updated with timely information.
- The technician receives the watch, performs thorough maintenance, repairs it carefully, and restores it to the best possible condition. Once the watch is operational, the technician sends it to the quality control team.
- The quality control team, consisting of three highly experienced senior members at each center, tests the repaired watch to ensure the highest quality standards.
- The watches that pass quality control are then handed over to the reception staff for secure storage.
- If customers wish to pick up their watches in person, the reception staff will hand them over. For customers located farther away, the delivery team ensures the watch is sent directly to the customer in perfect condition.
Address:
- 105A, Alley 6, Lê Thánh Tông, Hoàn Kiếm, Hanoi - 0965 359 899
- 194 Đường Láng, Đống Đa, Hanoi - 0968 668 300
- ...
- https://benhviendongho.com/
Email: [email protected]
Website: https://benhviendongho.com/
Fanpage: www.facebook.com/BenhvienDongho.Fanpage
7. Xwatch
Xwatch is an official distributor of authentic watches in Vietnam, representing some of the world’s leading watch brands. Their mission goes beyond sales and profit; Xwatch aims to create a space for those who appreciate the craftsmanship of timepieces. Not only has Xwatch established itself as a prominent player in the market for genuine watch sales, but it has also become a trusted repair center for high-quality, reputable watch brands in Hanoi. As an authorized distributor, Xwatch exclusively services and maintains genuine watches.
Upon receiving a watch, the “watch doctors” team will conduct a free evaluation to confirm its authenticity. Following this, technicians begin the inspection process, and the results are communicated to the customer. At this point, the technical team will provide an accurate status report and suggest the optimal repair solution for Casio watches.
If the customer agrees to the proposed solution, the technical team will proceed with the maintenance and repair following strict guidelines. The standout feature to note is that Xwatch offers a free “insurance” package that covers user errors for up to 5 years, in addition to the manufacturer’s international warranty. Thus, if the watch you bring for repair was purchased at Xwatch, you will save significantly on repair costs.
Address:
- Headquarters: 02 Xã Đàn, Đống Đa, Hanoi - 024 7306 3555 & 0961 688 182
- 472 Đường Láng, Đống Đa, Hanoi - 0939 868 388
- ...
- https://xwatch.vn/
Email: [email protected]
Website: https://xwatch.vn
Fanpage: www.facebook.com/DongHoXwatch
Operating Hours: 08:30 - 21:30
8. Alowatch - Watch Repair Center
Boasting the oldest watch repair network in Vietnam, combined with extensive experience across various high-end watch brands, Alowatch is undoubtedly the go-to place for watch enthusiasts, and it is the first name Mytour recommends in this list.
As a pioneer in watch maintenance and repair services, Alowatch prioritizes investment in high-quality equipment and international standard repair procedures. With a team of highly professional technicians who have undergone rigorous training from international experts, Alowatch is always the preferred destination for customers seeking watch repair services, including:
- Immediate watch battery replacement
- Swiss-standard cleaning and servicing
- Watch glass replacement
- Spa treatments and polishing to restore the watch’s appearance...
Moreover, all repair services at Alowatch come with clear, publicly available pricing. Before any repair work begins, staff follow a thorough consultation and quotation process with the customer.
With a skilled team of technicians boasting decades of experience and the latest advanced equipment in the industry, Alowatch is always a trustworthy destination for watch enthusiasts.
CONTACT INFORMATION:
Address:
- 114 Nguyễn Lương Bằng, Đống Đa, Hanoi
- 190 Bà Triệu, Hai Bà Trưng, Hanoi
- ...
- https://thodongho.vn/
Phone: 0886 823 999
Website: https://thodongho.vn
