Hakone Retreat villa 1/f

Wood Side Restaurant's Hours of Operation
Breakfast: 08:00 AM - 10:00 AM (Last Order 09:30 AM)
Lunch: 11:00 AM - 02:00 PM (Last Order 01:30 PM)
Dinner: 05:30 PM - 10:00 PM (Last Order 09:30 PM)

Check-in is not possible after 06:00 PM.
Guests who reserved a room with dinner must check in before 06:00 PM or dinner cannot be served and no refund provided.
Pets are strictly not allowed at the property.
The restaurants around the area are limited and may close early in the evening. Dining options may be difficult to find after 08:00 PM.
【Important Notices】
The operating company of the property will change on April 1, 2024.
The property kindly asks for your understanding that some services and meals provided may be subject to change.

Child

• Infant 0-3 year(s). Stay for free if using existing bedding. Baby cot/crib may be requested directly from the property.
• Children 4-6. Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
• Guests 7 years and older are considered as adults. Must use an extra bed which will incur an additional charge.

Payment

• Visa
• MasterCard
• American Express
• JCB
• Diners Club
• Cash

Children from 7 years old will be considered as adults

Children from 4-6 year(s) must use an extra bed. If you need an extra bed, it will incur an additional charge.

Infants under 4 year(s) stay for free if using existing bedding.

Wood Side Restaurant's Hours of Operation
Breakfast: 08:00 AM - 10:00 AM (Last Order 09:30 AM)
Lunch: 11:00 AM - 02:00 PM (Last Order 01:30 PM)
Dinner: 05:30 PM - 10:00 PM (Last Order 09:30 PM)

Check-in is not possible after 06:00 PM.
Guests who reserved a room with dinner must check in before 06:00 PM or dinner cannot be served and no refund provided.
If you have any dietary restrictions or allergies, kindly inform us at least 4 days prior to your visit.
Pets are strictly not allowed at the property.
The restaurants around the area are limited and may close early in the evening. Dining options may be difficult to find after 08:00 PM.
【Important Notices】
The operating company of the property will change on April 1, 2024.
The property kindly asks for your understanding that some services and meals provided may be subject to change. |

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

• Fee for Japanese breakfast: approximately JPY 4719 per person
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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Special check-in instructions
The check-in location differs from the property location. Check-in location: [In Room]. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Know Before You Go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Fees

• Fee for Japanese breakfast: approximately JPY 4719 per person
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Other

• No rollaway/extra beds available
• No cribs (infant beds) available
• No elevators
• Children not allowed
• Minimum guest age is13
• Caters to adults only

Pets

• Pets not allowed
• Only service animals are allowed
• Service animals exempt from fees/restrictions

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.