Shangri-La Rasa Sentosa, Singapore

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Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Please inform Shangri-La Rasa Sentosa, Singapore in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). The payable total price may be increased by 1% due to the GST increase in 2024. Kindly provide the hotel with your arrival flight details including flight number and arrival timing, prior to arrival. For early check-ins, a pre-block of guest room is required to guarantee a confirmed early check-in, chargeable at 1 night's charge. Please note that the standard check-in time applies if a pre-block request is not received. The tax amount which is set out in the Reservation Details above and payable by the guest shall be subject to changes based on the prevailing tax rate at the time of payment of the applicable room charges. Please pr

A maximum of 2 children under 6 years old will receive breakfast buffet free of charge. Any additional child will be charged 50% of the adult price.
Breakfast for children costs SGD 20.
Children age 6-11 years old will be charged 50% of the adult buffet price.
Complimentary use of a shuttle service is available at the hotel (subject to the hotel's terms and conditions).
Please be aware that the arrangement of arrival transfer is unavailable for guests arriving within 48 hours. Please contact to the hotel directly for arrival transfer arrangement.
Please note that for Superior Hillview and Deluxe Seaview, requests for a rollaway bed (maximum of one unit per room) will be subject to a third occupant rate, regardless of occupant's age. Rollaway beds are subject to availability.
Public nudity is strictly not allowed in the beach area as stipulated under Singapore law.
The main pool is 1.2 meters deep and will be unsuitable for children less than 1.2 meters tall. A life jacket will be required for children along with close supervision by parents or guardians at all times as there is no lifeguard on duty.
The use of water sports equipment at the accommodation is available for an additional charge.
Availability of rental may subject to weather and tide conditions.
There is a fee of SGD 15 - 20 for the use of Self service launderette. Extra drying will be charged SGD 5.
There is an additional meal charge for children. Please contact the property directly for more information.
This is a strictly non-smoking property.
In adherence to safe management measures, advance reservation is required for room reservations, treatments at Chi, The Spa and access to the pool, beach, kids’ club ,gym and more.
Please contact the property for further information. |

Special check-in instructions
Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. Please note: when arriving to Sentosa Island by car or taxi guests can present their reservation confirmation details at the main gate to enter the island without an entrance fee.

Know Before You Go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Fees

• Fee for buffet breakfast: approximately SGD 40 for adults and SGD 20 for children
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: SGD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: SGD 100 per night

We have included all charges provided to us by the property.

Important Notice

• [Apr 1, 2022 - Dec 31, 2022] In line with Safe Management guidelines outlined by the Singapore government, only guests and visitors who meet the following will be given access to our hotel guestrooms: Fully vaccinated* / Recovered from COVID-19 / Children aged 12 years old and below who are unvaccinated or people who are certified medically ineligible. Should guests test Covid-19 positive during the stay, they will be required to self-isolate in the guestroom until a negative test result is received. A guestroom disinfection fee will also apply upon check-out. Thank you for your kind understanding. Please visit https://www.gov.sg/article/revised-safe-management-measures for more information on Vaccinated Differentiated Safe Management Measures in Singapore. Kindly provide your arrival and departure flight details. For early check-ins, a pre-blocking of room is required for a confirmed early check-in, chargeable at 1 night's charge. Standard check-in time is 3pm.

Other

• No rollaway/extra beds available
• No cribs (infant beds) available
• Noise-free rooms not guaranteed

Pets

• Pets not allowed

Shangri-La's Rasa Sentosa Resort & Spa is perfectly located for both business and leisure guests in Singapore. Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Shangri-La's Rasa Sentosa Resort & Spa. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. No matter what your reasons are for visiting Singapore, Shangri-La's Rasa Sentosa Resort & Spa will make you feel instantly at home.