Trải nghiệm - Review - Đánh Giá Khách Sạn Hà Nội Calido - mới nhất 9/2024

The room is spotless, with a cozy atmosphere and enthusiastic service.

The room is very spacious, and there's even a refrigerator inside, which is amazing.

This Hanoi hotel offers a cozy retreat not far from popular attractions like the Railway Cafe, and its nightly rates are quite affordable. The staff is welcoming, fluent in English, and offers convenient airport shuttle services. On the downside, some rooms lack windows, and our air conditioning unit had a leak.

Anticipating a delightful stay began even before my arrival, thanks to the warm hospitality extended to me via WhatsApp by the hotel representative Trixie. She not only responded to all my inquiries fluently in English but also organized seamless round-trip transportation to and from the airport. Her dedication goes beyond mere duty; she genuinely cares about the guests' experience and strives for excellence. Meeting her in person confirmed her kindness, professionalism, and charm. Upon my late evening arrival, check-in was efficient and welcoming, and the room exceeded my expectations—charming and fitting for a boutique hotel. As someone in hotel management, I wish every team member here could impart their genuine hospitality skills to colleagues in the US. They all exude kindness, warmth, helpfulness, and sincerity, making me eager to return. The front desk team doubled as knowledgeable guides, offering invaluable recommendations for my visit. The room provided comfort, and breakfast, especially the Vietnamese pho and noodle dishes, was a delightful experience. The location is excellent, making it a highly recommended choice in the boutique hotel category. Many thanks to the entire staff for their exceptional service.

The small hotel is modest yet impeccably clean and fully equipped with amenities like bottled water, coffee/tea, and a hair dryer. Although the rooms lack windows, they are tidied up daily, ensuring a refreshing return home in the afternoon. Unfamiliar with the Old Quarter, I discovered the hotel is situated in a bustling area. Fortunately, the road in front of the hotel is peaceful compared to the other noisy and busy streets.