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To get support from Apple in Vietnamese, you can contact the Apple Vietnam hotline. Below, Mytour will share information about the Apple Vietnam support hotline and some important notes to remember when contacting.
What is the Apple Vietnam support hotline?
The Apple Vietnam support hotline is the contact number that helps connect directly with Apple's customer care teams, with the aim of supporting and resolving any issues related to Apple products such as iPhone, iPad, MacBook, iMac,...
You can contact for inquiries about issues like accessory repair, battery replacement, refund for subscription packages, purchasing transactions... When contacting the Apple Vietnam hotline, all your inquiries will be answered entirely in Vietnamese and completely free of charge.
How to contact the Apple Vietnam support hotline
There are various ways for you to contact the Apple Vietnam support hotline. Below, Mytour will guide you through the 2 simplest ways to contact the hotline supported in Vietnamese.
Call directly through the Apple hotline
The easiest way to contact the Apple Vietnam support hotline is to call directly on the number 1800 1127
When you contact, simply follow the easy instructions, and you'll be able to easily connect with Apple's customer care team and converse with them in Vietnamese.
Schedule a call for Apple support
Apart from directly calling the Apple hotline number, you can also schedule an appointment to receive support calls from Apple at a time convenient for you.
Step 1: Go to Apple's support page via the Link: https://getsupport.apple.com/ and select Vietnamese as the language.
Choose Vietnamese as the languageStep 2: Select the product you're having issues with (e.g., iPad, iPhone, MacBook, Apple Watch, AirPods...)
Step 3: Choose the specific situation or issue you're facing.
Step 4: Usually, there are two options here, either 'Chat now' with an Apple representative or 'Schedule a call'. Choose the schedule a call option.
Step 5: If you haven't logged into your Apple account, the system will ask you to provide the device's serial number, IMEI, or MEID. To find this information, you can go to Settings on your device, select General, and then choose About to find one of these three numbers.
After you've entered your information, choose the most convenient time for a callback, and the Vietnamese Apple hotline will call you back at the selected time.
Functions supported by the Apple hotline
The Apple support hotline in Vietnam can address most issues related to products including Apple ID, iCloud ID, Apple Music, warranty policies, Beats products, and Apple service centers in Vietnam. Additionally, you can also inquire about parts, product repairs, or purchasing information.
Notes when calling the Apple hotline
When contacting the Apple hotline in Vietnam, make sure you call during the operating hours from 9 AM to 6 PM, Monday to Friday to receive support in Vietnamese. In case you call outside of working hours, the support service will use English.
If the hotline automatically calls you back in English, simply say 'Vietnam,' and you'll be automatically transferred to Vietnamese. However, there might be some cases of errors during the switching process, so you can hang up and call again.
It's advisable to contact the hotline within the specified time frame.Can I call the Apple hotline outside of working hours?
You can still call the hotline outside of working hours. However, during this time, support will be provided in English instead of Vietnamese. Therefore, remember to call during working hours, from 9 AM to 6 PM, Monday to Friday, to receive support in Vietnamese.
Conclusion
Above are the contents that Mytour wishes to share regarding the Apple Vietnam hotline number. Hopefully, through this information, you will know how to contact support when you need assistance with Apple products.
