Bí quyết kiểm tra dịch vụ Mobifone và gói cước 3G, 4G, 5G

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Các câu hỏi thường gặp

1.

How can I check the current Mobifone service I'm using?

You can check your current Mobifone service by sending an SMS with the keyword 'KT' to 994. Alternatively, use USSD codes *901*4*6# or *901*4*7# to get detailed information about your services.
2.

What steps should I take to cancel a Mobifone subscription?

To cancel a Mobifone subscription, send an SMS with the format 'HUY [Package Name]' to the registration number. Confirm the cancellation by replying 'Y' to 999 after sending the initial message.
3.

Are there any costs associated with calling Mobifone's customer service?

Yes, calling Mobifone's customer service at 9090 incurs a fee of 200 VND per minute for prepaid users, while postpaid users can call for free.
4.

How does the My Mobifone app help me manage my services?

The My Mobifone app allows users to easily check and manage their services. After logging in, you can view your current packages and cancel any unwanted services directly through the app.

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