Buzz
You own multiple payment card accounts at Vietcombank. To maximize support for receiving and transferring money, managing transactions on your cards, you have also registered for Vietcombank's Mobile Banking service.
Change Default Account Number in Vietcombank's Mobile Banking
However, during usage, managing multiple transactions across multiple payment cards can be overwhelming. Therefore, you want to change your default account number in Vietcombank's Mobile Banking from your old account to the one you frequently use, but don't know how?
If you're still unsure how to change the default account number in Vietcombank's mobile banking, this article by Mytour will help you. Let's find out!
1. Understanding Default Account in Mobile Banking.
2. How to change the default account number in Vietcombank Mobile Banking.
Method 1. Changing the account number at the bank counter.
Method 2. Changing the account number through the electronic banking system.
Method 3. Calling Vietcombank's customer care hotline.
1. What is the default account number in Vietcombank's Mobile Banking?
The default Mobile Banking account number is the account you registered with Vietcombank to manage and conduct your transactions and payments. At any given time, only one default Mobile Banking account number is activated.
After registering the default Mobile Banking account number, all transaction activities on your card will be conducted on this account number.
2. How to change the default account number in Vietcombank Mobile Banking
If you own multiple payment account numbers and want to change the default account number on VCB-Mobile Banking, you can do so by following these methods:
Method 1: Changing default account number in Mobile banking at the bank counter
You can bring your ID card to the branch/transaction office of Vietcombank to ask bank staff to check and assist in changing the default Mobile banking account.
Method 2: Changing default account number in Mobile banking using VCB - iB@banking electronic banking system
Usage conditions: You must have registered to use Vietcombank's internet banking service beforehand. (If not registered, you can bring your ID card to the counter to be guided through the process of registering for Vietcombank's Internet banking service).
Execution Method
Step 1: Login to Vietcombank's online banking service here.
Step 2: In the 'additional utilities' section, select to change the default account number from the Mobile banking service registration feature.
Step 3: Choose the service type 'VCB - Mobile banking', select the default account number to be changed, enter the Captcha code (verification code), and confirm your selection.
Step 4: Enter the 'OTP code' sent to your phone by Vietcombank, select 'agree' with the regulations for using Vietcombank's electronic banking service, click 'change account number'.
Step 5. The screen displays a notification that you have successfully changed the default Mobile banking account number.
Method 3: Call Vietcombank customer care hotline (1900 54 54 13)
Call Vietcombank's phone number (1900 54 54 13), provide personal information (ID card number, full name, date of birth) to the hotline operator, wait for confirmation and assistance in changing the default Mobile banking account on the system.
Each method of changing the default account number in Vietcombank's mobile banking has its own advantages and disadvantages. Consider your personal circumstances to choose the most suitable method for changing your Vietcombank account number!
