Changing Designated Payment Account at Vietcombank

Do you own more than 2 Vietcombank payment cards? And do you want to use your Vietcombank card for online purchases but your default payment account is out of funds?

Guide to Changing Designated Payment Account at Vietcombank

Now, instead of transferring money from your secondary account to the default payment account, you can utilize the 'designated payment account feature of Vietcombank'. This feature allows you to designate a secondary payment account to make payments when the default payment account has a balance lower than the required amount.

Changing Vietcombank's Designated Payment Account

Conditions for usage: When you possess more than 2 Vietcombank account numbers and want to change the designated account number for paying for your products or services.

Method 1: Visit Vietcombank's transaction counter directly

Bring your ID card to the nearest Vietcombank branch, request assistance from bank staff to change the designated payment account within your account list.

Advantages: This method is preferred by elderly individuals or those with limited understanding of Vietcombank's utilities and services. With a receipt confirming the successful transaction, this approach also instills a sense of confidence in users regarding the accuracy of their transactions.

Disadvantages: Time-consuming, incurred costs for transportation, and waiting at the transaction counter.

Method 2: Utilize Vietcombank's internet banking service

Not only does the VCB - iB@nking system support users in accessing information and conducting transactions online, but it also assists users in changing their designated payment accounts.

Conditions for usage: You need to register for Vietcombank's internet banking. (If not registered yet, you can bring your ID card to Vietcombank's transaction counter to be guided by bank staff to complete the registration process.)

Execution Steps
Step 1: Access Vietcombank's electronic banking system HERE
Step 2: Log in with your username and password to access the system
Step 3: Select 'change designated payment account' under 'card' in the 'enhanced utilities' category

Step 4: Fill in all required information on the designated payment account change form displayed on the screen, check the commitment box, and press 'confirm'

Step 5: Select the new limit, choose 'OTP delivery method', enter the OTP code (transaction code), select 'confirm' to complete the limit change process

Advantages: This is an active method of changing payment accounts, allowing users to connect with the bank through internet devices without the need to visit the bank's branch directly

Disadvantages: The fee for using Vietcombank's internet banking service is 11,000 VND/month, not suitable for those with limited internet knowledge

If you're using multiple payment accounts at Vietcombank, to avoid transaction errors due to insufficient balance in the default payment account, you can utilize the 'designated payment account' feature for quick and convenient payments.

Moreover, during the usage of Vietcombank debit cards, for any situations related to lost cards or suspicious transactions, you should call Vietcombank hotline (1900545413) to report Vietcombank temporary card lock and request hotline assistance to safeguard the funds in your account.

If you have any feedback on this article, please leave a comment below. Let's discuss together to find the most accurate answer to this issue.